Guest Relation Officer/ Bell Desk Attendants
Job Description
Title: Guest Relation Officer/ Bell Desk Attendants
Company Name: Shimanto Sommelon Kendro Urmee.
Vacancy: --
Age: 20 to 35 years
Job Location: Cox`s Bazar
Salary: Negotiable
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Resort
Published: 2024-07-06
Application Deadline: 2024-08-04
Education:
- HSC
- Bachelor of Arts (BA) in Hospitality Management
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Resort
Skills Required: Guest Relation,Guest Relations Services
Additional Requirements:
- Age 20 to 35 years
At least 3 years work experience Min. 1-year experience in the similar post
Good English communication skills are must.
Familiarity with hospitality industry standards
Computer literacy
A customer-oriented and professional attitude
An outgoing personality
Outstanding communication abilities
Excellent organizational and time-management skills
Responsibilities & Context:
Job Context
SSK-Urmee, s:erves every landmark your vacation needs. At SSK-Urmee we welcome you to enjoy your stay with all sorts of modern facilities while exploring the exotic view the longest sea beach in the world.
On the bay of Cox`s Bazar, only 10 minutes’ drive from the Cox’s Bazaar airport. SSK-Urmee offers 04 categories of rooms in Total of 23 rooms all with balcony and an amazing view. SSK-Urmeeis searching for some energetic & talented employees.
Job Responsibilities
Greet guests when they arrive and leave the hotel
Assist with guest luggage and carry items to their room in a safe and professional manner
Support the front desk staff and bell captain with check-in and responding to guest requests
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to Guest Relations Manager when needed
Record information in the logbook daily
Ensure compliance with health and quality standards
Job Other Benifits:
- Provident fund,Medical allowance,T/A
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Salary Range: An attractive remuneration package together with excellent prospects career advancement is waiting for the successful candidates.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.88% |
| Cox`s Bazar government College | 2.23% |
| Bangladesh Open University | 1.24% |
| Premier University, Chittagong | 1.24% |
| Cox`s Bazar City College | 0.99% |
| Islamic University | 0.99% |
| Cox``s Bazar City College | 0.99% |
| Jahangirnagar University | 0.74% |
| Ukhiya College | 0.74% |
| University of Chittagong | 0.74% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 70.30% |
| 31-35 | 21.29% |
| 36-40 | 5.45% |
| 40+ | 2.23% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 48.88% |
| 20K-30K | 40.69% |
| 30K-40K | 6.95% |
| 40K-50K | 2.73% |
| 50K+ | 0.74% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 10.89% |
| 0.1 - 1 years | 8.91% |
| 1.1 - 3 years | 24.50% |
| 3.1 - 5 years | 20.54% |
| 5+ years | 35.15% |
