GM (Operations and Admin) -Ex-Army Officer(Rank:Lt Col/Co)

Job Description

Title: GM (Operations and Admin) -Ex-Army Officer(Rank:Lt Col/Co)

Company Name: Intraco Group

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Hotel

• Master or Bachelor’s degree in hospitality management / hotel management or a related field with Experience. 

• At least 10 years
• The applicants should have experience in the following business area(s): Hotel

• Certifications: Relevant certifications, such as Certified Hotel Administrator (CHA) or similar credentials, can be advantageous.
• Technical Proficiency: Familiarity with hotel management software and systems (e.g., Property Management Systems).
• Compliance Knowledge: Understanding of health, safety, and legal regulations relevant to the hospitality industry.

• A renowned company wants an Ex-Army Officer (Rank: Lt Col/Col. For GM (Operations and Admin) as well Incharge of a Hotel.

• Quality Service:

• Focus on delivering exceptional customer service, as positive reviews and word-of-mouth can significantly impact the business. Staff Training:

• Invest in training staff to enhance their skills in hospitality, customer service, and language proficiency to cater to international guests.

• Infrastructure:

• Ensure the hotel is equipped with necessary amenities such as Wi-Fi, air conditioning, and modern facilities, as well as maintenance of cleanliness and safety standards.

• Marketing and Branding:

• Develop a strong marketing strategy using digital platforms, social media, and local partnerships to attract guests. Highlight unique aspects of the hotel and the surrounding area.

• Compliance with Regulations:

• Ensure adherence to local laws, regulations, and safety standards, including permits, licenses, and health guidelines.

• Sustainability Practices:

• Implement eco-friendly practices and initiatives to attract environmentally conscious travelers and improve operational efficiency.

• Technology Integration:

• Utilize technology for reservations, guest management, and marketing to streamline operations and enhance guest experiences.

• Feedback Mechanism:

• Establish channels for guest feedback and reviews to continuously improve services and address concerns promptly.

• Events and Services: Offer packages for local events, conferences, and tours to appeal to different types of travelers.