GM / DGM (Recovery and Admin)

Job Description

Title: GM / DGM (Recovery and Admin)

Company Name: A Group of Companies

Vacancy: 01

Age: At least 38 years

Job Location: Dhaka

Salary: --

Experience:

• At least 15 years

• Bachelor/Honors

• At least 15 years

• Age At least 38 years
• Only Male

Job Summary:

The Deputy General Manager – Recovery will be responsible for leading and managing recovery operations across the distribution sales channel and Plaza/ Showroom Sales Channel as well. This role will ensure timely recovery of outstanding dues from distributors, dealers, and channel partners, minimizing bad debts, and strengthening credit and risk controls.

*** Retd. Major or Lt. Colonel are highly excursed for this position***

Key Responsibilities:

• Develop and implement recovery strategies specific to the distribution & Plaza Networking sales channel.

• Create SOPs for credit control, receivables management, and delinquency mitigation.

• Monitor overdue accounts and aging reports.

• Analyze trends and identify high-risk accounts for proactive action.

• Monitor receivables across regions and ensure timely collections from all channel partners.

• Lead regular reconciliations and manage disputes on claims, returns, or billing.

• Ensure compliance with internal credit policy, legal frameworks, and audit requirements.

• Liaise with legal teams on escalated cases, including issuance of legal notices and initiating legal proceedings if required.

• Work closely with Sales, Finance, Legal, and Channel Management teams.

• Act as a key liaison with distributors and large dealers to maintain trust while ensuring discipline.

• Generate and present recovery dashboards, DSO (Days Sales Outstanding), and aging reports.

• Salary Review: Yearly
• Festival Bonus: 2