Title: General Manager
Company Name: Hotel Sweet Dream Pvt. Ltd.
Vacancy: 01
Age: 50 to 55 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Job Summary:
Hotel Sweet Dream is seeking an experienced and dynamic General Manager to oversee overall hotel operations, ensure exceptional guest service, and drive business growth. The ideal candidate must have strong leadership skills and proven experience in the hotel industry.
Key Responsibilities:
Oversee daily operations of all departments (Front Office, Housekeeping, F&B, Maintenance, Security)
Ensure high standards of guest satisfaction and service quality
Develop and implement operational strategies and policies
Monitor financial performance, budgeting, and cost control
Lead, train, and supervise department heads and staff
Maintain compliance with health, safety, and legal regulations
Build strong relationships with guests, vendors, and stakeholders
Handle guest complaints and ensure prompt resolution
Requirements:
Experience: Minimum 5–10 years in the hotel industry, with at least 2–3 years in a managerial role (General Manager/Operations Manager preferred)
Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field
Strong leadership, communication, and problem-solving skills
Good knowledge of hotel operations and management systems
Ability to work under pressure and manage multiple departments
Additional Requirements:
Excellent interpersonal and organizational skills
Strong decision-making ability
Professional appearance and attitude