General Manager - Hospitality (F&B Operations)

Job Description

Title: General Manager - Hospitality (F&B Operations)

Company Name: CPDL

Vacancy: 01

Age: Na

Job Location: Chattogram

Salary: Negotiable

Experience:

• At least 8 years

• Diploma
• Bachelor of Business Administration (BBA) in Hospitality Management

• At least 8 years

• Experience: Minimum 8 Years in Reputed Hotels/Restaurants

• Minimum 8 years of managerial experience in F&B operations at a reputed hotel or restaurant.

• Diploma or higher degree in Hospitality Management or a related field.

• Expertise in food presentation, plating, and customer dining experience enhancement.

• Strong analytical skills for cost analysis, budgeting, and financial reporting.

• Proven leadership in team management, staff training, and hospitality operations.

• Knowledge of food safety regulations and hygiene standards.

• Experience with POS systems, inventory management, and restaurant analytics tools.

• Excellent communication and customer service skills for guest engagement and conflict resolution.

About us:

CPDL Family is expanding its Hospitality Management division to establish new benchmarks in restaurant and hotel operations. We are seeking a highly skilled and experienced Assistant/Deputy Manager to oversee Food & Beverage (F&B) operations and enhance overall hospitality service standards.

Key Responsibilities:

• Serve as a collaboration point to coordinate restaurant and hotel operations under the Hospitality Management team.

• Oversee daily F&B operations, ensuring smooth service and guest satisfaction.

• Maintain high standards of food presentation and plating & food serving aesthetics.

• Conduct cost analysis of food and beverage items, optimizing pricing and profitability.

• Supervise and train staff to maintain hospitality excellence including maintaining food quality.

• Manage inventory, procurement, and vendor relations for efficient operations.

• Ensure compliance with food safety, hygiene regulations, and industry standards.

• Handle guest interactions, feedback management, and service improvements and guest satisfaction

• Work closely with the culinary team on menu development and seasonal offerings.

• Monitor sales performance, operational efficiency, and cost control, preparing reports.

• Collaborate with the CPDL Hospitality Management Team to implement best practices and business strategies.

• Maintain Property standard

• Oversee budget and profitability and drive sales and marketing

• Manage financial report

• Foster a positive mindset for managing all departmental heads

• Recruit and develop staffs

What We Offer:

• Competitive salary with performance-based incentives.

• A chance to be part of CPDL`s expanding Hospitality Management team.

• A dynamic and engaging work environment with career growth opportunities.

• Staff benefits, training programs, and professional development.

• Salary: Negotiable based on skillsets & experience

• Other benefits as per company policy