General Manager- Business Operations & Projects
Job Description
Title: General Manager- Business Operations & Projects
Company Name: Fringecore Limited
Vacancy: 1
Age: 40 to 50 years
Job Location: Dhaka (GULSHAN 2)
Salary: Tk. 140000 - 150000 (Monthly)
Experience:
- 10 to 15 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Retail Store, Multinational Companies, Market Research Firms, Group of Companies, Chain shop, Super store, Business-to-Business (B2B) Software and Services Startup
Published: 2026-09-09
Application Deadline: 2026-10-08
Education:
- Bachelor/Honors
Requirements:
- 10 to 15 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Retail Store, Multinational Companies, Market Research Firms, Group of Companies, Chain shop, Super store, Business-to-Business (B2B) Software and Services Startup
Skills Required: Authorization,Business Negotiation,Communication and interpersonal skill,Cross Functional Collaboration,Monitoring and Reporting,Operational Management,Problem solving and decision making,Process Development,Project Management,Strategic Planning
Additional Requirements:
- Age 40 to 50 years
Responsibilities & Context:
1. Department Management & Coordination
Guide and coordinate the Managers of Accounts & Finance, HR, Data, Operations, and Supply Chain.
Review departmental work plans, priorities, and key deliverables.
Monitor progress against agreed plans and timelines.
Ensure effective coordination between departments.
Identify cross-functional issues and facilitate timely resolution.
Follow up with respective Managers on pending and delayed activities.
Ensure that Department Managers remain aligned with organizational objectives and management decisions.
2. Management Reporting & CEO Support
Act as a key management representative between the CEO and Department Managers.
Collect and consolidate important departmental updates and prepare management-level reports for the CEO.
Highlight critical issues, risks, delays, and business-impacting matters to the CEO.
Ensure that decisions and directives from the CEO are properly communicated and implemented.
Provide the CEO with regular updates on overall departmental performance and major operational matters.
3. Project Management
Lead and coordinate cross-functional projects assigned by the CEO.
Develop project plans, timelines, responsibilities, and deliverables.
Coordinate with relevant Department Managers to ensure timely project execution.
Monitor project progress and identify potential delays or risks.
Conduct regular project reviews and follow up on outstanding actions.
Ensure projects are completed within the agreed scope, timeline, and objectives.
Prepare project status reports for the CEO.
4. Work Planning & Performance Monitoring
Establish a structured weekly and monthly review mechanism with Department Managers.
Review previous week/month performance against approved plans.
Monitor completion of assigned tasks and identify pending activities.
Ensure clear action plans are established for pending or delayed tasks.
Monitor departmental KPIs, targets, and major deliverables.
Promote accountability among Department Managers for agreed commitments.
5. Operational Control & Problem Solving
Monitor overall business operations and identify operational gaps.
Review significant issues affecting business continuity, cost, productivity, people, inventory, systems, or service delivery.
Coordinate with relevant Managers to resolve issues efficiently.
Escalate matters requiring CEO-level decisions with appropriate recommendations.
Ensure proper follow-up until critical issues are resolved.
6. Cross-Functional Coordination
Ensure smooth coordination among Accounts & Finance, HR, Data, Operations, and Supply Chain.
Facilitate communication where a task requires involvement from multiple departments.
Ensure departmental dependencies are clearly understood and followed up.
Reduce delays caused by communication gaps or lack of ownership.
7. Process & Control Improvement & Development
Identify opportunities to improve business processes, internal controls, coordination, reporting, and operational efficiency.
Work with Department Managers to develop, improve, and implement effective processes and controls.
Review existing processes and identify gaps, inefficiencies, and areas requiring improvement.
Develop and recommend new processes, controls, and working mechanisms where required.
Monitor whether approved SOPs, policies, processes, controls, and management instructions are properly followed.
Ensure process improvements are effectively implemented and sustained across relevant departments.
Recommend necessary process and control improvements to the CEO where required.
8. Management Meetings
Conduct/coordinate regular management review meetings with Department Managers.
Review departmental work reports and upcoming work plans.
Ensure Managers present their progress, pending activities, challenges, and next action plans.
Maintain clear action points and follow-up responsibilities.
Ensure agreed decisions are implemented within the committed timeline.
9. Budget Planning & Financial Coordination
Coordinate with the CFO/Finance Consultant to prepare annual and periodic business budgets.
Review departmental budget requirements and consolidate budget proposals with the concerned Managers.
Ensure the proposed budget is properly reviewed and submitted to the CEO for approval.
Monitor budget utilization against approved plans and highlight significant variances or financial risks to the CEO.
Coordinate with the CFO/Finance Consultant and relevant Managers on budget-related matters.
10. Business Client Onboarding
Coordinate and oversee the onboarding of new business clients in collaboration with the relevant departments.
Ensure required client information, documentation, commercial terms, and operational requirements are properly completed before onboarding.
Coordinate with the concerned Managers to ensure smooth and timely client activation.
Monitor initial client onboarding activities and ensure cross-functional issues are resolved promptly.
Follow up on pending onboarding requirements and ensure commitments made to new business clients are properly executed.
11. Supply Chain Vendor Selection & Negotiation
Coordinate with the Supply Chain Manager for the evaluation and selection of vendors based on business requirements, quality, cost, reliability, and service capability.
Review and monitor the vendor selection process to ensure appropriate commercial and operational considerations are taken into account.
Support and coordinate vendor negotiations regarding pricing, payment terms, delivery terms, service levels, and other commercial conditions.
Coordinate with the CFO/Finance Consultant and relevant Managers where financial or commercial evaluation is required.
Ensure significant vendor selections and commercial terms are properly reviewed and submitted to the CEO for approval, where applicable.
Monitor major vendor-related issues and ensure timely resolution through coordination with the Supply Chain Manager.
12. Retail Store Expansion
Coordinate the planning and execution of retail store expansion initiatives in line with approved business objectives.
Evaluate proposed store locations, operational requirements, estimated costs, and resource requirements in coordination with relevant departments.
Coordinate with Operations, Finance, Supply Chain, HR, and other relevant Managers to ensure timely store opening and operational readiness.
Monitor expansion timelines, budgets, and key deliverables and report progress to the CEO.
Identify expansion-related risks and coordinate timely resolution of issues.
13. Inventory Monitoring & Control
Monitor overall inventory levels, movement, availability, and major inventory-related issues across retail and operational locations.
Coordinate with the Supply Chain and Operations Managers to ensure appropriate inventory planning and replenishment.
Review inventory discrepancies, slow-moving/aged stock, stock shortages, and excess inventory, and ensure appropriate follow-up.
Monitor inventory-related risks that may affect business continuity, working capital, or sales performance.
Ensure regular inventory reports are reviewed, and significant issues are escalated to the CEO with appropriate recommendations.
Authority & Accountability
The General Manager – Business Operations & Projects will have the authority to:
Direct and coordinate the activities of the concerned Department Managers within the authority delegated by the CEO.
Request work plans, reports, progress updates, and supporting information from respective Managers.
Review departmental performance and follow up on pending activities.
Call for coordination meetings when cross-functional issues require resolution.
Assign and coordinate cross-functional project responsibilities as approved by management.
Escalate performance gaps, operational risks, and unresolved issues to the CEO.
Recommend corrective actions, process improvements, and management interventions to the CEO.
Job Other Benifits:
- T/A
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Gen Mgt/Admin
