GBV Case Management Officer (Female)

Job Description

Title: GBV Case Management Officer (Female)

Company Name: Jago Nari Unnayon Sangsta (JNUS)

Vacancy: --

Location: Cox's Bazar (Teknaf, Ukhia)

Minimum Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 6 Jan 2025

Education:
∎ Graduate in any relevant fields
∎ Graduate in any relevant fields

Requirements:

Additional Requirements:
∎ Minimum 2 years of experience in GBV Case Management within an NGO/INGO setting in Rohingya context
∎ Strong understanding of GBV Core Guiding Principles and case management processes.
∎ Emotional maturity, empathy, and ability to provide emotional support.
∎ Ability to respond promptly to emergencies.
∎ Experience in training others in GBV Case Management and/or Mental Health and Psychosocial Support.
∎ Cultural awareness and sensitivity.
∎ Strong facilitation, coaching, and mentoring skills.
∎ Proficiency in Microsoft Office (Word and Excel).
∎ Excellent communication skills in Bangla and English.
∎ Understanding of the Rohingya language (preferable)
∎ Minimum 2 years of experience in GBV Case Management within an NGO/INGO setting in Rohingya context
∎ Strong understanding of GBV Core Guiding Principles and case management processes.
∎ Emotional maturity, empathy, and ability to provide emotional support.
∎ Ability to respond promptly to emergencies.
∎ Experience in training others in GBV Case Management and/or Mental Health and Psychosocial Support.
∎ Cultural awareness and sensitivity.
∎ Strong facilitation, coaching, and mentoring skills.
∎ Proficiency in Microsoft Office (Word and Excel).
∎ Excellent communication skills in Bangla and English.
∎ Understanding of the Rohingya language (preferable)

Responsibilities & Context:
∎ Deliver GBV case management services directly to survivors, ensuring all cases are handled confidentially and ethically.
∎ Managing their caseloads effectively, ensuring adherence to GBV Core Guiding Principles.
∎ Collect and document the information for GBVIMS and GBVIMS+ data entry and reporting.
∎ Provide coaching and technical support to volunteers (para-caseworkers).
∎ Assist with complex and challenging cases, collaborating with supervisors and specialists as needed.
∎ Participate in capacity-building activities for JNUS staff and volunteers, including GBV case management training.
∎ Support volunteers in building their technical competency through mentoring and hands-on guidance.
∎ Collaboration with other JNUS other staff of the MPWC to ensure efficient service delivery.
∎ Represent JNUS in coordination meetings and interagency taskforces at the camp level.
∎ Prepare timely and accurate reports for supervisors and donors, highlighting challenges and achievements.
∎ Maintain case records and submit updates as required (weekly/monthly).
∎ Ensure adherence to humanitarian principles and international GBV standards.
∎ Support community outreach activities to raise awareness about GBV and available services.
∎ Undertake other tasks as assigned by the line manager.
∎ The GBV Case Management Officer will report to the GBV Case Management Supervisor.
∎ The role involves close collaboration with the project team, other JNUS staff, and inter-sector agencies.
∎ Project: UN Women funded project
∎ Location of Posting: Ukhiya/Teknaf
∎ Type of Contract: Fixed-term contract
∎ Duration of Contract: Up to 30 September, 2025 (if not extended)
∎ Job Context
∎ As a GBV Case Management Officer, you will be responsible for delivering high-quality GBV case management services, ensuring timely and sensitive support to GBV survivors. You will work closely with volunteers to provide technical guidance, maintain data quality, and uphold GBV core principles while contributing to the mission and goals of Jago Nari Unnayan Sangtha (JNUS) to serving the beneficiary with the survivor centered approach.
∎ Key Responsibilities
∎ Case Management and Technical Support
∎ Deliver GBV case management services directly to survivors, ensuring all cases are handled confidentially and ethically.
∎ Managing their caseloads effectively, ensuring adherence to GBV Core Guiding Principles.
∎ Collect and document the information for GBVIMS and GBVIMS+ data entry and reporting.
∎ Provide coaching and technical support to volunteers (para-caseworkers).
∎ Assist with complex and challenging cases, collaborating with supervisors and specialists as needed.
∎ Capacity Building
∎ Participate in capacity-building activities for JNUS staff and volunteers, including GBV case management training.
∎ Support volunteers in building their technical competency through mentoring and hands-on guidance.
∎ Coordination and Reporting
∎ Collaboration with other JNUS other staff of the MPWC to ensure efficient service delivery.
∎ Represent JNUS in coordination meetings and interagency taskforces at the camp level.
∎ Prepare timely and accurate reports for supervisors and donors, highlighting challenges and achievements.
∎ Maintain case records and submit updates as required (weekly/monthly).
∎ Additional Responsibilities
∎ Ensure adherence to humanitarian principles and international GBV standards.
∎ Support community outreach activities to raise awareness about GBV and available services.
∎ Undertake other tasks as assigned by the line manager.
∎ Reporting Relationships
∎ The GBV Case Management Officer will report to the GBV Case Management Supervisor.
∎ The role involves close collaboration with the project team, other JNUS staff, and inter-sector agencies.

Skills & Expertise:

Compensation & Other Benefits:
∎ As per the Project Budget
∎ As per the Project Budget

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Cox's Bazar (Teknaf, Ukhia)

Read Before Apply:

JNUS is an equal-opportunity employer. Any persuasion will disqualify the candidate. Only short-listed candidates will be contacted. Smokers or tobacco users are discouraged from applying. JNUS is an equal opportunity employer. Only short listed candidates will be contacted.

Notification: Only Female qualified candidates are encouraged to apply as early as possible

Apply Procedure:

Hard Copy:
∎ Email your CV
∎ Send your application and CV making the subject line Application for the Position of "GBV Case Management Officer" to the given email ID or Email your CV from My Bdjobs account.
∎ Email ID for submitting CV: [email protected]
∎ Or
∎ Send Hard Copy
∎ If you are interested and competent for the position, having required qualification and experience, please send your CV with a cover letter, along with two copies of recent passport size photographs, contact numbers (phone and email) and photocopies of all academic and experience related certificates, NID copy, name of two references with cell/phone no. and email ID to Jago Nari Unnayon Sangstha (JNUS), Ramu College Gate, Ramu, Cox`s Bazar-4730,
∎ Please mark title of the position on the top of the envelope.

Company Information:
∎ Jago Nari Unnayon Sangsta (JNUS)
∎ Ramu College Gate, Ramu, Cox's Bazar
∎ JNUS is an independent, non-profit and non-political women-led Non-Governmental Organization (NGO) in Cox`s Bazar, Bangladesh. The organization designs, develop and delivers programmes for the promotion of Gender Equality and Women Empowerment, Social Cohesion, and initiates measures that are vital for the prevention of Gender-based violence.

Address::
∎ Ramu College Gate, Ramu, Cox's Bazar
∎ JNUS is an independent, non-profit and non-political women-led Non-Governmental Organization (NGO) in Cox`s Bazar, Bangladesh. The organization designs, develop and delivers programmes for the promotion of Gender Equality and Women Empowerment, Social Cohesion, and initiates measures that are vital for the prevention of Gender-based violence.

Application Deadline: 10 Jan 2025

Category: NGO/Development