Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Manabik Shahajya Sangstha (MSS)

Vacancy: 1

Age: at most 32 years

Location: Dhaka

Salary: Tk. 18466 - 20966 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):NGO
∎ Freshers are also encouraged to apply.

Published: 4 Feb 2025

Education:
∎ 1 to 2 years.
∎ The applicants should have experience in the following areas:Front Desk Management, Front Desk Working Experience, Receptionist/ Front Desk.
∎ Minimum Bachelor's degree from any recognized university.
∎
∎ Experience
∎ 1 to 2 years.
∎ The applicants should have experience in the following areas:
∎ Front Desk Management, Front Desk Working Experience, Receptionist/ Front Desk.
∎

Requirements:

Additional Requirements:
∎ Age at most 32 years
∎ Only females are allowed to apply
∎ Elegant, Smart, Presentable personality.
∎ Applicants must be quick learner and able to work under pressure.
∎ Proficiency in MS office, Excel, PowerPoint and ability to type in Bengali is an advantage.
∎ Preference will be given to relevant experienced candidate.
∎ Only females are allowed to apply
∎ Elegant, Smart, Presentable personality.
∎ Applicants must be quick learner and able to work under pressure.
∎ Proficiency in MS office, Excel, PowerPoint and ability to type in Bengali is an advantage.
∎ Preference will be given to relevant experienced candidate.

Responsibilities & Context:
∎ Greet and welcome all clients, visitors, guests and delegates into the front office professionally. Attend to their requirements and provide courteous service, referring them to the related authority/official to portray a positive image of the organization.
∎ Receive phone calls and provide accurate information in person.
∎ Keep information/ records/ messages for the Executive Director and other senior staff and deliver them to the relevant person at the right time.
∎ Maintain employee attendance, movement register and visitor entry.
∎ Maintain all records, security and telecommunications systems related to front desk operations.
∎ Responsible for dispatching & receiving all types of official letters & documents & delivering them to concerned persons at the head office, branch offices, area offices, zone offices and relevant project offices.
∎ Maintain diaries/ to-do lists for the Executive Director about his different meetings, workshops, visitor appointments, etc. and remind him in a timely manner.
∎ Arrange appointments for the Executive Director and other high officials.
∎ Circulate instructions from management to employees as required.
∎ Distribute office orders/ notices among staff at branch offices, area offices, zone offices, head offices and project offices.
∎ Any other duties as assigned by the management.
∎ Job Summary: This is an important entry-level position responsible for ensuring the smooth operation of front desk and administrative services. The role involves professionally managing visitor interactions, handling communications, maintaining records and supporting senior management with scheduling and coordination. Additionally, the position oversees front desk security, document dispatch, and compliance with office procedures.
∎
∎ Major responsibilities include (but are not limited to):
∎ Greet and welcome all clients, visitors, guests and delegates into the front office professionally. Attend to their requirements and provide courteous service, referring them to the related authority/official to portray a positive image of the organization.
∎ Receive phone calls and provide accurate information in person.
∎ Keep information/ records/ messages for the Executive Director and other senior staff and deliver them to the relevant person at the right time.
∎ Maintain employee attendance, movement register and visitor entry.
∎ Maintain all records, security and telecommunications systems related to front desk operations.
∎ Responsible for dispatching & receiving all types of official letters & documents & delivering them to concerned persons at the head office, branch offices, area offices, zone offices and relevant project offices.
∎ Maintain diaries/ to-do lists for the Executive Director about his different meetings, workshops, visitor appointments, etc. and remind him in a timely manner.
∎ Arrange appointments for the Executive Director and other high officials.
∎ Circulate instructions from management to employees as required.
∎ Distribute office orders/ notices among staff at branch offices, area offices, zone offices, head offices and project offices.
∎ Any other duties as assigned by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ After confirmation: BDT 18,466 - 20,966 per month (16,000 - 17,000 during the probation period).
∎ T/A, Mobile bill, Tour allowance, Medical allowance, Contributory Provident fund, Gratuity, Two festival bonuses in a year, yearly increment, special "Staff Welfare Fund" to cover health expenses for self and family. The death benefit from a Special "Staff Welfare Fund". Stipend facility for meritorious children.
∎ After confirmation: BDT 18,466 - 20,966 per month (16,000 - 17,000 during the probation period).
∎ T/A, Mobile bill, Tour allowance, Medical allowance, Contributory Provident fund, Gratuity, Two festival bonuses in a year, yearly increment, special "Staff Welfare Fund" to cover health expenses for self and family. The death benefit from a Special "Staff Welfare Fund". Stipend facility for meritorious children.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Job Highlights:
∎ Recruitment Ref. No: MSS/HR & ADMIN/RECRUITMENT/2025-02.
∎ Recruitment Ref. No: MSS/HR & ADMIN/RECRUITMENT/2025-02.

Read Before Apply:

Apply Instructions

If you fulfill our requirements and think yourself confident as the best fit, you are requested to send your CV (including two professional references) along with a cover letter (CV & cover letter should be in one MS Word or PDF file) addressed to the Executive Director, MSS through e-mail to: [email protected] or Apply online on or before February 20, 2025.

Please mention the position applied for in the subject line of the e-mail. We treat all applications for employment on their merits. Any persuasion will disqualify the candidature. MSS reserves the right to cancel any application. Only short-listed candidates will be invited to the selection process.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Manabik Shahajya Sangstha (MSS)
∎ SEL Centre (3rd Floor), 29, West Panthapath, Dhaka-1205.
∎ Manabik Shahajya Sangstha (MSS), a leading national level non-governmental organization, was established by a group of students of Dhaka Residential Model School/ College and later of the University of Dhaka in 1974 with the aim to provide succor to the underserved flood-stricken people. Thereafter, MSS started to empower the disadvantaged people by making resources available to them through microcredit, health and nutrition services, eliminating preventable blindness; promoting food security, women and child rights, good governance, non-formal primary education, among others.

Address::
∎ SEL Centre (3rd Floor), 29, West Panthapath, Dhaka-1205.
∎ Manabik Shahajya Sangstha (MSS), a leading national level non-governmental organization, was established by a group of students of Dhaka Residential Model School/ College and later of the University of Dhaka in 1974 with the aim to provide succor to the underserved flood-stricken people. Thereafter, MSS started to empower the disadvantaged people by making resources available to them through microcredit, health and nutrition services, eliminating preventable blindness; promoting food security, women and child rights, good governance, non-formal primary education, among others.

Application Deadline: 20 Feb 2025

Category: NGO/Development