Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Global Visa Station

Vacancy: 1

Age: 20 to 28 years

Job Location: Dhaka (Khilkhet)

Salary: Negotiable

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• HSC

• At most 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Age 20 to 28 years
• Only Female

Key Responsibilities

• Greeting and Welcoming: Warmly greet all walk-in students, parents, and visitors, creating a professional and welcoming atmosphere.
• Initial Inquiry Handling: Handle initial student inquiries (in-person, via phone, or email) regarding the firm's services (e.g., countries, courses, visa processes) and direct them to the appropriate consultant or department.
• Appointment Management: Manage the booking and scheduling of initial consultations for the educational consultants, ensuring efficient use of the team's time.
• Information Dissemination: Provide basic, accurate information about the firm's services, required documents, and general next steps for student applications.
• Phone and Email Management: Answer, screen, and forward a high volume of incoming calls and emails in a professional and timely manner, taking detailed messages when necessary.
• Inter-office Communication: Effectively communicate consultant availability, student feedback, and urgent messages to the relevant staff members.
• Correspondence Handling: Receive, sort, and distribute daily mail, deliveries, and courier packages. Prepare outgoing mail and documents for posting or shipping.
• Reception Area Maintenance: Ensure the reception area, waiting lounge, and common areas are clean, tidy, and presentable at all times, and stocked with necessary brochures and informational materials.
• Filing and Record Keeping: Assist with basic administrative tasks, including photocopying, filing, scanning student documents, and maintaining the visitor logbook.
• Supply Management: Monitor and maintain inventory of office supplies, stationery, and marketing materials (brochures, forms), placing orders when necessary.

• Mobile bill
• Festival Bonus: 2