Front Desk Executive/ Customer Sales Service

Job Description

Title: Front Desk Executive/ Customer Sales Service

Company Name: Beshati

Vacancy: 02

Age: 20 to 28 years

Job Location: Dhaka (Uttara Sector 9)

Salary: Negotiable

Experience:

  • 2 to 5 years
  • The applicants should have experience in the following business area(s): Wholesale, Retail Store, Direct Selling/Marketing Service Company, E-commerce, F-commerce


Published: 2025-12-06

Application Deadline: 2026-01-04

Education:
    • Bachelor/Honors


Requirements:
  • 2 to 5 years
  • The applicants should have experience in the following business area(s): Wholesale, Retail Store, Direct Selling/Marketing Service Company, E-commerce, F-commerce


Skills Required:

Additional Requirements:
  • Age 20 to 28 years
  • Only Female


Responsibilities & Context:

Customer Interaction Management:

  • Respond promptly to customer inquiries via phone, email, Facebook, Messenger, WhatsApp or chat.

  • Address customer concerns and complaints effectively, aiming for timely resolution and satisfaction.

  • Provide accurate information regarding products, services, and company policies.

  • Answer inquiries, provide information about products and services, and handle orders and transactions.

Customer Relationship Building:

  • Proactively engage with customers to understand their needs and expectations.

  • Develop personalized customer interactions to foster loyalty and retention.

  • Monitor customer data within CRM systems to analyze trends and identify areas for improvement.

Customer Feedback Management:

  • Collect customer feedback through surveys, reviews, and interactions.

  • Analyze feedback to identify recurring issues and implement necessary changes to enhance customer experience.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Receptionist/ PS

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