Front Desk Executive Cum Telemarketer

Job Description

Title: Front Desk Executive Cum Telemarketer

Company Name: Edu Mentor

Vacancy: 3

Age: 20 to 40 years

Location: Dhaka (PanthaPath), Sylhet (Sylhet Sadar)

Minimum Salary: Negotiable

Published: 18 May 2025

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 20 to 40 years

Responsibilities & Context:
∎ Manage day-to-day customer inquiries, ensuring efficient and effective resolutions.
∎ Respond to customer inquiries and provide timely and accurate information.
∎ Resolve customer complaints and issues promptly.
∎ Assist in developing and implementing communication strategies to promote company products and services.
∎ Work closely with other teams to ensure smooth customer service operations.
∎ Update and maintain customer database with accurate information.
∎ Coordinate with other departments to ensure smooth communication flow.
∎ Ensure a positive customer experience by being responsive, courteous, and professional.
∎ Maintain up-to-date knowledge of company products, services, and policies.
∎ Manage day-to-day customer inquiries, ensuring efficient and effective resolutions.
∎ Respond to customer inquiries and provide timely and accurate information.
∎ Resolve customer complaints and issues promptly.
∎ Assist in developing and implementing communication strategies to promote company products and services.
∎ Work closely with other teams to ensure smooth customer service operations.
∎ Update and maintain customer database with accurate information.
∎ Coordinate with other departments to ensure smooth communication flow.
∎ Ensure a positive customer experience by being responsive, courteous, and professional.
∎ Maintain up-to-date knowledge of company products, services, and policies.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Insurance, Over time allowance
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Internship

Gender:
∎ Only Female

Job Location: Dhaka (PanthaPath), Sylhet (Sylhet Sadar)

Company Information:
∎ Edu Mentor
∎ ****Dhaka Office: Barek Mansion 2, House # 58/9(3rd floor), Box Culvert Road, Panthapath, Dhaka -1205 ****Sylhet office: 2/C (1st floor), Ananda Tower, Jail Road, Sylhet-3100

Address::
∎ ****Dhaka Office: Barek Mansion 2, House # 58/9(3rd floor), Box Culvert Road, Panthapath, Dhaka -1205 ****Sylhet office: 2/C (1st floor), Ananda Tower, Jail Road, Sylhet-3100

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 May 2025

Category: Education/Training

Interested By University

University Percentage (%)
National University 12.12%
Eden Mohila College 2.27%
Sonargaon University 2.27%
Jatiya Kabi Kazi Nazrul Islam University 1.52%
Bangladesh Home Economics College 1.52%
University of Dhaka 1.52%
Dhaka International University 1.52%
Bangladesh Islami University 1.52%
Daffodil International University (DIU) 1.52%
Govt. Eden Mohila College 1.52%

Interested By Age Range

Age Range Percentage (%)
20-30 81.82%
31-35 12.88%
36-40 4.55%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 62.12%
20K-30K 36.36%
30K-40K 1.52%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 50.00%
0.1 - 1 years 16.67%
1.1 - 3 years 15.91%
3.1 - 5 years 10.61%
5+ years 6.82%

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