Front Desk Associate
Job Description
Title: Front Desk Associate
Company Name: Kloud Project Limited
Vacancy: --
Age: 22 to 30 years
Job Location: Chattogram (Chattogram Sadar)
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
- 1 to 4 years
- The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Fast Food Shop
Published: 2025-09-08
Application Deadline: 2025-10-07
Education:
- Higher Secondary
- Bachelor/Honors
Requirements:
- 1 to 4 years
- The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Fast Food Shop
Skills Required: Good commincation,Leadership and teamwork,Sales target, Customer Service,self driven
Additional Requirements:
- Age 22 to 30 years
Strong communication & leadership skills
Ability to manage teams and drive sales
Good knowledge of customer handling, billing, and reporting
Flexible to work in shift-based duty schedule
Responsibilities & Context:
Job Purpose:
The Front Desk Associate will act as the Branch Representative and will be responsible for managing overall branch operations, including customer service, sales growth, team coordination, and daily reporting. This position requires strong leadership, multitasking ability, and a professional approach to ensure smooth operations and customer satisfaction.
Job Responsibilities:
Branch & Operations Management
- Ensure smooth day-to-day operations of the branch
- Supervise team members (waiters, kitchen staff, helpers, riders, etc.) and guide them in their roles
- Maintain cleanliness, order, and discipline across the branch
- Monitor stock availability and coordinate with supply chain team
Customer Service Excellence
- Greet and interact with customers professionally
- Handle queries, feedback, and complaints in a polite and effective manner
- Ensure customer satisfaction and repeat business through quality service
Sales & Business Growth
- Take initiatives to increase daily sales volume
- Implement upselling and cross-selling techniques
- Analyze customer demand and suggest offers/promotions to management
Team Leadership & Coordination
- Lead and motivate the branch team towards achieving goals
- Train new staff in customer service and operational standards
- Ensure discipline, attendance, and punctuality of team member
Financial & Administrative Tasks
- Manage billing and cash handling at the branch
- Maintain sales records, daily reports, and customer logs
- Prepare and submit reports to Head Office (Accounts, Operations, HR)
- Support audit and compliance requirements
Job Other Benifits:
- Performance bonus,Profit share
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Opportunity to grow within Kloud Project Ltd.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Receptionist/ PS
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 16.70% |
| Port City International University | 3.34% |
| University of Chittagong | 2.67% |
| International Islamic University, Chittagong | 1.78% |
| International Islamic University Chittagong | 1.56% |
| Premier University, Chittagong | 1.56% |
| Southern University of Bangladesh, Chittagong | 1.34% |
| Bangladesh Open University | 1.11% |
| Premier University | 1.11% |
| Govt. Hazi Muhammad Muhsin College | 0.89% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 96.66% |
| 31-35 | 0.89% |
| 36-40 | 0.89% |
| 40+ | 0.22% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 91.74% |
| 20K-30K | 7.59% |
| 30K-40K | 0.67% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 10.02% |
| 0.1 - 1 years | 17.37% |
| 1.1 - 3 years | 34.52% |
| 3.1 - 5 years | 19.82% |
| 5+ years | 18.26% |
