Customer Service Associate
Job Description
Title: Customer Service Associate
Company Name: Kloud Project Limited
Vacancy: --
Age: 18 to 27 years
Job Location: Chattogram (Khulshi)
Salary: Tk. 8000 - 9000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Fast Food Shop, Call Center
Published: 2025-09-20
Application Deadline: 2025-09-30
Education:
- Bachelor/Honors
- Higher Secondary
- We encourage applications from students currently pursuing their Honors degree.
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Fast Food Shop, Call Center
Skills Required: Analyzing sales metrics,Call Support,Customer Relations,Customer Service,MS Office,Sales & Marketing,Sales target, Customer Service
Additional Requirements:
- Age 18 to 27 years
Responsibilities & Context:
Customer Service
- Greet and interact with customers politely and professionally
- Listen to customer queries, complaints, and feedback attentively and provide prompt solutions
- Ensure customer satisfaction and build long-term relationships to encourage repeat business
Order & Service Management
- Accurately receive, process, and deliver customer orders
- Maintain service standards and follow company policies
- Inform customers about offers, promotions, and product details
Sales Support
- Increase sales through upselling and cross-selling techniques
- Recommend appropriate products/services based on customer needs
- Actively contribute to achieving daily sales targets
Internal Coordination
- Coordinate with kitchen, riders, and other team members to ensure timely service delivery
- Provide regular reports to the Branch Manager/Supervisor
- Maintain teamwork and a positive work environment
Administrative Tasks
- Record customer information and feedback properly
- Prepare daily sales and customer service reports
- Comply with company policies, safeguarding principles, and labour laws
Job Other Benifits:
- Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Duty: 6 Hours Daily
Employment Status: Part Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.11% |
| Port City International University | 4.17% |
| Chittagong Independent University | 2.78% |
| Hazera Taju Degree College | 2.78% |
| Rangunia Government college | 1.39% |
| Chattogram BGMEA University of Fashion and Technology | 1.39% |
| at Govt.City College Chittagong Under National University | 1.39% |
| Hatey Khari School & College | 1.39% |
| Govt. City College,Ctg | 1.39% |
| Daffodil Institute Of IT, Chattogram | 1.39% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 90.28% |
| 31-35 | 4.17% |
| 36-40 | 1.39% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 91.67% |
| 20K-30K | 2.78% |
| 30K-40K | 4.17% |
| 40K-50K | 1.39% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.94% |
| 0.1 - 1 years | 30.56% |
| 1.1 - 3 years | 31.94% |
| 3.1 - 5 years | 20.83% |
| 5+ years | 9.72% |
