Food and Beverage Services (Team Leader)
Job Description
Title: Food and Beverage Services (Team Leader)
Company Name: Sheraton Dhaka
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ HSC
∎ Preferred Professional Certification: Diploma in Hotel Management
Experience Requirements:
∎ 4 to 5 year(s)
Job Responsibilities:
∎ Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
∎ Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
∎ Monitor dining rooms for seating availability, service, safety, and well being of guests.
∎ Complete work orders for maintenance repairs and submit them to the appropriate department or contact directly for urgent repairs.
∎ Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
∎ Communicate information to manager/supervisor by documenting pertinent information in the appropriate department.
∎ Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
∎ Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
∎ Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets.
∎ Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
∎ Speak with others using clear and professional language.
∎ Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
∎ Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
∎ Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift.
∎ Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
∎ Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
∎ Move through narrow, confined, or elevated spaces. Move up and downstairs and/or service ramps.
∎ Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
∎ Perform other reasonable job duties as requested by Supervisors.
Additional Requirements:
∎ Age 28 to 40 years
∎ Worked in a similar position in any 5-star standard hotel will be an added advantage.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Charge as per the Sheraton Dhaka policy.
Application Deadline: 10 Jan 2021
Company Information:
∎ 11 Dec 2020
∎ Sheraton Dhaka
∎ Address : 44, Kemal Ataturk Avenue, Banani, Dhaka 1213
∎ Business : A worldwide chain Five Star Hotel operated under Marriott International Inc.
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 10th Jan 2021
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