Fluent Arabic Speaking Customer Service Representative
Job Description
Title: Fluent Arabic Speaking Customer Service Representative
Company Name: Byte Trek Ltd.
Vacancy: 10
Age: At least 18 years
Job Location: Dhaka (DOHS Mohakhali)
Salary: Negotiable
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Call Center
- Freshers are also encouraged to apply.
Published: 2024-09-23
Application Deadline: 2024-09-17
Education:
- Bachelor/Honors
- Higher Secondary
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Call Center
- Freshers are also encouraged to apply.
Skills Required: Arabic Interpreter,Fluency in Arabic language,Fluent in English Speaking
Additional Requirements:
- Age At least 18 years
Ability to read and write Arabic is preferable
Previous experience in a customer service or call center environment
Ability to speak Arabic and English fluently
Ability to work in a fast-paced environment and handle multiple tasks
Problem-solving skills with a customer-first attitude
Responsibilities & Context:
Byte Trek Ltd. is a leading BPO provider specializing in back-office support for healthcare industries in the US. As we expand our services into the Kingdom of Saudi Arabia, we are looking for Fluent Arabic Speaking Customer Care Representatives to join our growing team. Our mission is to deliver outstanding service by providing accurate and prompt assistance to patients and ensuring their satisfaction with our healthcare partners.
Responsibilities:
- Handle incoming calls from prospective patients with professionalism and empathy.
- Provide excellent customer support by delivering precise information and addressing inquiries promptly.
- Identify patients’ needs, clarify information as needed, and offer appropriate solutions to meet their concerns.
- Actively engage with patients on each call, aiming to effectively resolve their issues and provide a positive experience.
- Maintain accurate and timely records of patient interactions in our system.
Job Other Benifits:
- Performance bonus,Weekly 2 holidays
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Paid training will be provided as per Company Policy
Paid Time Off will be provided as per Company Policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
