Title: Floor Supervisor
Company Name: Gulshan Club Limited
Vacancy: 05
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor Degree in any discipline.
∎ Diploma on food & Beverage, Hotel Management service training is a plus.
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎ Gulshan Club Limited looking for an experienced professional for the position of Floor Supervisor.
∎ Responsible for keeping the floor premises clean and organized supervising housekeeping activities, coordinating floor attendants, ensuring guest satisfaction and solving complains. To provide friendly, professional and courteous service at all times with a good communication skill.
∎ Job Location: Dhaka (Gulshan-2)
Job Responsibilities:
∎ Welcome Members when they arrived at the floor/department. · Oversee other employees and ensuring everyone works together to keep the department/ floor/ organization running smoothly.
∎ Supervise floor/department attendants.
∎ Set employee schedules in coordination with manager.
∎ Train new and current employee.
∎ Ensure proper cleanliness of the floor/department.
∎ Report maintenance issues to the concern authorities.
∎ Ensure proper compliance as per guidelines.
∎ Assist other department to ensure good working relation.
∎ Makes recommendations to improve service and ensure more efficient operation. · Examines building/floor to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
∎ Attends staff meetings to discuss company policies and guest/members complaints.
∎ Records data regarding work assignments, personnel actions, time cards, and prepares periodic reports.
∎ Performing Administrative activities including day-to-day administrative tasks such as maintaining information files and processing paperwork.
∎ Identify which employees should be promoted, reprimanded or fired.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ At least 2 year(s) at any International Hotel.
∎ The applicants should have experience in the following area(s): Supervisor/Housekeeping/Front Desk Operation/Guest Relation/F&B Service.
∎ Excellent Communication Skills both in Bangla and English.
∎ Time Management- Managing one’s own time and the time of others.
∎ Speaking- Talking to others to convey information effectively.
∎ Communicating effectively in writing as appropriate for the needs of the Members/Management.
∎ Having a strong attention to detail, organizational skills, and an obsession with cleanliness.
∎ Performing well in a sometimes chaotic and fast paced environment.
∎ Training new housekeeping staff based on organization policies and standard.
∎ Creating weekly shift schedules and daily assignment schedules.
∎ Disciplining or coaching employees as necessary.
∎ Good Knowledge on cleaning materials.
∎ Fresher’s can also apply if confident.
Salary: Negotiable
Compensation & Other Benefits:
∎ Increment, Provident Fund, Gratuity, Festival Bonus as per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Feb 2022
Company Information:
∎ 31 Jan 2022
∎ Gulshan Club Limited
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com