FIELD COMMUNICATIONS OFFICER (Social Media)
Job Description
Title: FIELD COMMUNICATIONS OFFICER (Social Media)
Company Name: Medecins Sans Frontieres/ Doctors Without Borders (MSF)
Vacancy: 1
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Essential: Bachelor's degree in Communications, Media, Humanities or related university degree.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Duties for the social media focus of the position:
∎ Create, edit, publish and curate content for publishing on MSF Bangladesh Facebook page (and other media/digital platforms), with support provided for translation where needed;
∎ Travel to MSF projects to identify stories and produce digital content;
∎ Contribute to the development of MSF social media strategy by providing contextual advice related to social media use and trends in the country;
∎ Help MSF to build its social media audience through Facebook advertisement campaigns and managing online communities;
∎ Monitor backend analytics and evaluate engagement of followers by geographic location, demographics, etc;
∎ Suggest innovations for content creation and increasing MSF's social media audiences (live sessions with MSF staff, new formats, etc.);
∎ Coordinate and boost the social media ‘ambassadors’ network in order to obtain a regular flow of content for MSF social media channels;
∎ Monitor and analyse online topics and trending subjects that are relevant to MSF operations, as well as mentions of MSF on social media and report to supervisors on problematic MSF mentions on social media;
∎ Highlight possible mis- and disinformation around health-related topics and/or MSF's medical activities, reporting these and proactively identify information gaps to support communications strategy-building;
∎ Train staff in adhering to social media guidelines.
∎ Other Accountabilities:
∎ a) Content Production
∎ 1. The FCO engages in creating content for Social Media and supervises the production of other local communications tools and products (leaflets, brochures, posters, radio spots, articles, photos, videos) according to local strategy and budget;
∎ 2.In particular, the FCO will help identify the right communications tools and will adapt/translate communications materials to targeted audiences;
∎ b) Internal Communications
∎ 3.The FCO will inform/educate project-based staff about social media use, including about potential external communications risks, through trainings and briefings;
∎ 4.If need be, the FCO can produce internal communications tools (newsletter, etc.) under the supervision of the FCM.
∎ c) Reporting
∎ 5.The FCO will participate in communications data-collection and reporting as required.
Additional Requirements:
∎ Age at least 18 years
∎ Essential: At least two years of professional experience in social media content creation, management and community building, and multimedia production; experience in basic editing of photos and videos; experience in basic social media content production and messaging; experience in ad campaigns and reporting.
∎ Highly desirable: Knowledge and experience in managing official Facebook accounts.
∎ Preferred: Experience working with an NGO.
∎ Language & knowledge:
∎ Proficiency in mission language(s) essential (English written and spoken). Excellent command of local languages in Bangladesh (Bangla written and spoken). Knowledge about other languages spoken within Bangladesh (Chittagonian, Rohingya) would be an asset;
∎ Thorough knowledge of social media content creation and monitoring, as well as social media community building and management;
∎ Knowledge of digital promotion and campaigning. Understanding of other media channels including traditional media. Very good writing skills;
∎ Knowledge of graphic design (Canva, Photoshop, Illustrator) and AV production (Premiere) would be an asset;
∎ Outgoing personality, good balance between initiative and working in a team;
∎ Flexibility to travel within Bangladesh.
Salary:
∎ Salary according to level 7 of the internal MSF salary grid, (BDT 72352 – 86822 Gross) at step ‘0-10’
Compensation & Other Benefits:
∎ Contract duration to be clearly indicated as standard with possibility of extension. 2 annual leave days per month worked. Medical reimbursement for employee and direct dependents.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Nov 2023
Company Information:
∎ 29 Oct 2023
∎ Medecins Sans Frontieres/ Doctors Without Borders (MSF)
∎ Address : 5th Floor, Khawaja Palace, Plot N. 76, Ro-11, Banani, Dhaka-1213, Bangladesh.
∎ Business : Medecins Sans Frontieres (MSF) is an international medical humanitarian organization working in over 80 countries worldwide. MSF has been working in Bangladesh since 1992. MSF was awarded the prestigious `Nobel Peace Prize` in 1999 for its pioneering humanitarian activities since 1971 in several continents.
Category: NGO/Development
: All incomplete applications or those not clearly labelled will be rejected.Only shortlisted candidates will be contacted for interviews/testing.Application documents are non-returnable; please do not submit original documents.No applications will be accepted after the deadline.Only Bangladesh citizens will be considered for this position.No monetary, goods or service offers, nor favoritism, will be tolerated in a recruitment process. MSF reserves the right to refuse any candidate having benefited from such acts. Any illicit solicitations can be reported to the justice system. MSF reserves the right to refuse any candidate having benefited from such acts and will stop collaboration with any workers involved in such acts.
