Job Description
Title: FIELD COMMUNICATIONS MANAGER
Company Name: Medecins Sans Frontieres/ Doctors Without Borders (MSF)
Vacancy: 1
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Desirable: degree in Journalism, Communications, Humanitarian Affairs, Political Sciences or related university degree.
Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following area(s):
Communication, Journalism, Public Relation
Job Responsibilities:
∎ Strategy Building:
∎ Under supervision of the HOM(s) and in cooperation with the Communications Advisor in HQ the FCM defines the communications strategy for the mission, advising on public positioning and remaining reactive to emergencies and crisis communications.
∎ The FCM promotes the visibility of the organisation, improving awareness of its principles and work, reinforcing information on MSF activities among communities.
∎ The FCM should have the capacity to identify key cross cutting issues across MSF operations which are relevant to communications and to advise on public positioning.
∎ He/she will develop guidelines for dealing with crisis communications through local media and international media and have the capacity to remain reactive to emergencies.
∎ In emergencies with high media pressure the (E)FCM is able to act as a spokesperson to take interview pressure away from the field teams.
∎ Media Management/ Alert:
∎ The FCM maintains close contact with key local media and foreign correspondents.
∎ The FCM is responsible for having close contact with communications staff from other organisations and institutions, and will monitor and analyse the communication lines developed by actors of importance for MSF (authorities, armed groups, other NGOs…).
∎ The FCM facilitates international media visit to MSF projects and he/she organizes media events (Press conference, Press briefing…) in collaboration with MSF international communication network.
∎ The FCM briefs spokespersons and assesses media training needs for key staff.
∎ He/she can play the role of a spokesperson when seen as opportune and necessary.
∎ The FCM produces strategic reports on the local media landscape and regularly reports on new developments. He/she provides guidance on how to deal with local media at time of crisis, and will develop guidelines for dealing with such crises through in-country media.
∎ Team Management:
∎ The FCM manages, develops and supervises staff (Field Communication Officers) under his/her direct responsibility.
∎ Content Production:
∎ The FCM advises on which communications tools to choose according to objective, message and audience at local and national levels. He/she then produces - or supervises the production of - local comms contents (leaflets, brochures, posters, radio spots, articles, photos, videos.) according to strategy and budget.).
∎ The FCM helps producing international comms content by providing data, information, quotes, testimonies, pictures, videos and other means to the CA or the com person in charge of writing international comms contents at headquarter level.
∎ The FCM tracks and archives communications production on the country to build institutional memory.
∎ Content Diffusion:
∎ The FCM actively promotes the diffusion of MSF content in the country. Under the supervision of the Head(s) of Mission, the FCM identifies communications opportunities using MSF comms network production (from List_Press) or returning staff to pitch content on MSF activities in the country and other countries.
∎ When judged opportune and strategic, he/ she uses social media (twitter, blogs, Facebook....) to promote MSF contents and visibility.
∎ Reporting:
∎ The FCM produces regular reports on achieved results and future priorities.
∎ Budget Management:
∎ The FCM will produce a yearly communications budget meant to support identified and agreed com priorities. This budget will be submitted for approval to the Head of Mission(s) and coms department at HQ.
∎ MSF Section/Context Specific Accountabilities:
∎ The FCM in Bangladesh is based in the Intersectional Support Team (IST), supports communication for all sections present in the country, and manages the field communication team, consisted of Field Communications Officer (FCO) and Social Media Officer (SMO).
∎ Under the IST framework, the FCM ensures complementarity between OC-specific comms initiatives while maintaining an overarching intersectional narrative, reinforcing the common public-facing identity of MSF in Bangladesh.
∎ In Bangladesh, the FCM works under the supervision of the Deputy Country Representative (Dep CR), and in cooperation with the Heads of Missions (HoMs), Communication Advisors (CAs), and Digital Advisors (DAs).
∎ The FCM will also monitor regional communications dynamics, engaging regularly with MSF initiatives related to the Rohingya through MSF counterparts (Myanamar, Malaysia, Australia, Hong Kong, etc.).
∎ He/she works hand-in-hand with Humanitarian Affairs, MedCos, and HoMs to reinforce advocacy initiatives through revision and paraphrasing of key messages for public audiences, as well as providing a context-specific sounding board for advocacy messaging and strategies, especially for public mobilization.
∎ The FCM in Bangladesh regularly collects the data for crisis info (document representing operations of all sections), to be used for briefing spokespersons as well as to share with the movement.
∎ The FCM holds the responsibility for media monitoring and media relations, but these are mainly executed by the FCO.
∎ The FCM holds the responsibility for social media management and social media monitoring, but this is mainly executed by the SMO.
∎ FCM will regularly inform MSF Comms counterparts and journalists on media-relevant bureaucratic govt processes related to working in the Rohingya context with support from IST compliance (Liaison Officer).
Additional Requirements:
∎ Age at least 18 years
∎ Essential: previous working experience of at least 4 years in communications, journalism or public relations.
∎ Essential: previous working experience in producing communications content production.
∎ Essential: experience with MSF or other international NGOs in developing countries. Experience working in an international environment.
∎ Essential computer literacy (word, excel and digital media).
∎ Competencies:
∎ People Management.
∎ Commitment.
∎ Flexibility.
∎ Results.
∎ Teamwork.
Salary:
∎ Salary according to level 10 of the internal MSF salary grid, (BDT 128400- 154080 Gross) at step ‘0-10’.
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ 12 month- contract renewable based on performance and operational needs.
∎ 2 annual leave days per month worked. Medical reimbursement for employee and direct dependents.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Dec 2023
Company Information:
∎ 7 Dec 2023
∎ Medecins Sans Frontieres/ Doctors Without Borders (MSF)
∎ Address : 5th Floor, Khawaja Palace, Plot N. 76, Ro-11, Banani, Dhaka-1213, Bangladesh.
∎ Business : Medecins Sans Frontieres (MSF) is an international medical humanitarian organization working in over 80 countries worldwide. MSF has been working in Bangladesh since 1992. MSF was awarded the prestigious `Nobel Peace Prize` in 1999 for its pioneering humanitarian activities since 1971 in several continents.
Category: NGO/Development
: All incomplete applications or those not clearly labeled will be rejected.Only shortlisted candidates will be contacted for testing / interviews.Application documents are non-returnable; please do not submit original documents.No applications will be accepted passed the deadline.Only Bangladesh citizens will be considered for this positionNo monetary, goods or service offers, nor favoritism, will be tolerated in a recruitment process. MSF reserves the right to refuse any candidate having benefited from such acts. Any illicit solicitations can be reported to the justice system. MSF reserves the right to refuse any candidate having benefited from such acts and will stop collaboration with any workers involved in such acts.Médecins Sans Frontieres is an equal opportunity employer and encourages diversity, equity and inclusion. Females and disabled individuals are encouraged to apply.
