Title: Facility Manager(Physician)
Company Name: Gonoshasthaya Kendra, Cox`s Bazar
Vacancy: --
Age: 30 to 45 years
Job Location: Chattogram (Bhasan Char), Cox`s Bazar (Ukhia)
Salary: Tk. 120000 (Monthly)
Experience:
Must have a valid and updated registration number from Bangladesh Medical & Dental Council.
Minimum 2 years of experience working in the Rohingya refugee response in Cox’s Bazar.
Demonstrated experience in managing or supervising a health facility, clinical team, or primary health care programme.
Good understanding of primary health care services and humanitarian health programming.
Experience in staff supervision, facility coordination, reporting, and operational management.
Good communication, interpersonal, leadership, and problem-solving skills.
Previous experience in a Facility Manager, Clinical Manager, Team Leader, or similar managerial/supervisory role.
Experience in CMU/DMU is preferable .
Experience managing a Primary Health Care Centre or similar health facility in a humanitarian or resource constrained setting.
Experience in emergency response, outbreak preparedness/response, vaccination campaigns, MCH/SRH, communicable disease control, or integrated primary health care.
Experience in health information management, quality improvement, and clinical governance.
Experience coordinating with the Health Sector, CIC, UN agencies, government authorities, and other humanitarian stakeholders.
GK work experience will be consider as added value
GK institute gradates are welcome to apply
GK was created in 1972 with two visions. Firstly, "the fate of the poor decides fate of the country". Secondly, "development of the country depends on development of women". Since 2017, Gonoshasthaya Kendra (GK) and UNHCR have entered in a partnership to respond to the Rohyinga crisis in Cox Bazar & Bhasanchar
Job Purpose
The Facility Manager will be responsible for the overall management, coordination, and smooth functioning of the Primary Health Care Centre (PHCC) in the Rohingya refugee camp. The position will ensure the delivery of safe, accessible, high-quality, and integrated primary health care services in accordance with organizational policies, national guidelines, and relevant humanitarian health standards.
The Facility Manager will provide leadership to the facility team, coordinate clinical and support services, monitor service quality and performance, and ensure effective management of human resources, medicines, medical supplies, equipment, infrastructure, and other facility resources.
Facility Management and Coordination
Ensure the overall day-to-day functioning and effective management of the PHCC.
Coordinate clinical, community health, laboratory, pharmacy, MCH/SRH, mental health, referral, and other integrated services as applicable.
Ensure that services are provided in a safe, respectful, patient-centred, and non-discriminatory manner.
Develop and maintain effective coordination with the Health Coordinator, technical teams, community representatives, CIC, and relevant stakeholders.
Ensure effective communication between facility staff and project management.
Identify operational gaps and initiate timely corrective actions.
B. Clinical Governance and Quality Assurance
Ensure adherence to national guidelines, organizational SOPs, humanitarian health standards, and clinical protocols.
Monitor the quality, safety, and continuity of patient care.
Ensure appropriate infection prevention and control (IPC) practices within the facility.
Monitor clinical practices, patient flow, referral systems, and emergency preparedness.
Support clinical audits, incident reporting, mortality/morbidity reviews, and implementation of corrective measures where required.
Promote respectful and confidential treatment of patients and adherence to medical ethics.
C. Human Resource Management
Supervise and provide leadership to all facility-based staff.
Prepare and monitor staff duty rosters, shift schedules, leave plans, and staff deployment.
Monitor staff attendance, punctuality, performance, workload, and professional conduct.
Conduct or facilitate regular staff meetings, performance reviews, and supportive supervision.
Identify staff capacity-building needs and coordinate relevant training and mentoring.
Address staff-related issues in coordination with HR and project management.
Ensure appropriate staff coverage during leave, absence, emergencies, and high workload periods.
D. Health Information and Reporting
Ensure accurate, timely, and complete recording of service data and health information.
Monitor key facility indicators and service utilization trends.
Ensure proper maintenance of registers, reporting formats, referral records, and other relevant documentation.
Review routine reports and identify significant trends, gaps, or unusual changes requiring action.
Submit regular facility reports to the relevant technical/project management team within the prescribed timelines.
Ensure data quality and confidentiality of patient information.
E. Medicines, Medical Supplies and Logistics
Monitor the availability, proper storage, utilization, and rational use of medicines and medical supplies.
Ensure appropriate stock management, including monitoring of stock-outs, overstocking, near-expiry, and expired items.
Ensure compliance with established pharmaceutical and logistics procedures.
Monitor the functionality and appropriate use of medical equipment.
Coordinate timely requisition, redistribution, maintenance, and replacement of essential supplies and equipment.
Ensure proper documentation of stock movement and facility assets.
F. Community Engagement and Accountability
Maintain effective communication with community leaders, Majhis, religious leaders, and other relevant community representatives.
Promote community awareness regarding available health services, referral mechanisms, and preventive health measures.
Support community feedback and complaint-response mechanisms.
Ensure that community concerns related to health service delivery are appropriately documented and addressed.
Promote equitable access to health services for all community members.
G. Emergency Preparedness and Response
Ensure the PHCC remains prepared to respond to emergencies, outbreaks, mass-casualty incidents, and other public health events.
Coordinate with relevant stakeholders during emergencies and disease outbreaks.
Ensure availability of emergency medicines, equipment, supplies, and trained personnel.
Support outbreak investigation, surveillance, infection prevention, risk communication, and response activities as required.
H. Coordination and Representation
Represent the PHCC in relevant coordination meetings and technical discussions when delegated.
Coordinate with UN agencies, government authorities, Health Sector partners, CIC, and other relevant stakeholders.
Maintain effective coordination with referral facilities and other health service providers.
Participate in facility assessments, monitoring visits, joint supervision, and transition/handover activities when required.
Special Note:
Carry out any additional assignments per her/his position entrusted with the GK Management from time to time and mutually agreed upon.
Management may, at any point in time, modify this job description as it is deemed necessary in Gonoshasthaya Kendra’s interests in consultation with the incumbent·
Due to the emergency response nature of GK`s work, hours of work may vary, and employees should be flexible in approaching hours of work in emergency conditions. ·
The employee must respect the timetable, terms, and conditions of Gonoshasthaya Kendra and should always be available to respond to an emergency.