Title: Lead - IT & Digitalization
Company Name: ACI Godrej Agrovet Private Ltd.
Vacancy: --
Age: 30 to 45 years
Job Location: Dhaka
Salary: Negotiable
Experience:
At least 5 years in a senior leadership role managing IT and digital functions, preferably in manufacturing, agribusiness, FMCG or a multinational group.
Hands-on exposure to SAP (ECC and S/4HANA) in a business-owner or program-lead role; experience with SAP vendor management.
Proven experience with enterprise networks (SD-WAN, firewalls, data center, DR), cybersecurity and IT audits.
Experience delivering digital and automation projects (mobile apps, CRM, BI/dashboards, workflow automation) with external vendors. Preferred certifications: Windows , PMP/PRINCE2, ITIL, CISA/CISM/CISSP or Certified Ethical Hacker, Power BI (PL-300), cloud (AWS/Azure) – any of these.
Develop and execute the overall IT infrastructure strategy, governance framework, policies, standards, and roadmap aligned with business and Group objectives.
Ensure the availability, performance, security, and reliability of all IT infrastructure, including networks, servers, data centers, cloud services, end-user devices, communication systems, CCTV, attendance systems, and access control solutions. Lead infrastructure modernization initiatives such as SD-WAN, ISP redundancy, network automation, centralized monitoring, cloud adoption, and business continuity improvements.
Manage backup, disaster recovery, cybersecurity, vulnerability management, penetration testing, audit compliance, access management, and IT risk mitigation activities.
Oversee IT operations, service delivery, incident management, user support, IT asset lifecycle management, software licensing, and ticketing systems.
Manage IT vendors, service providers, contracts, procurement activities, SLAs, annual budgets (CAPEX/OPEX), cost optimization initiatives, and regulatory compliance requirements.
Provide leadership, training, performance management, succession planning, and capability development for the IT team while ensuring proper documentation, SOPs, ownership, and governance reviews.
Lead the organization's digital transformation agenda by identifying, prioritizing, and delivering technology initiatives that improve business efficiency, productivity, control, and decision-making.
Act as the primary coordinator between business functions, Group IT & Digital teams, implementation partners, and vendors for all digital and application-related initiatives.
Own SAP operations, enhancements, user support, authorization governance, integrations, reporting, and continuous process improvement activities.
Lead ERP transformation projects, including SAP ECC to S/4HANA migration, covering business process design, testing, change management, cutover planning, go-live, and stabilization.
Manage all business applications, digital platforms, automation solutions, dashboards, analytics, reporting systems, and enterprise-wide digital products supporting Finance, Accounts, Treasury, Sales, Production, Supply Chain, Logistics, HR, Quality, VAT & Tax, MIS, and other business functions.
Drive end-to-end delivery of digital solutions including requirement gathering, business process mapping, BRD preparation, vendor selection, development tracking, UAT, deployment, adoption, and benefit realization.
Lead automation initiatives such as banking integrations, SAP interfaces, workflow automation, bots, customer and dealer portals, mobile applications, reporting platforms, AI-enabled solutions, IoT initiatives, and data-driven business intelligence programs.
Promote digital adoption across the organization through user training, change management, innovation programs, and continuous engagement with stakeholders to maximize business value from technology investments.