Executive/Senior Executive- Air Freight (Customer Service)
Job Description
Title: Executive/Senior Executive- Air Freight (Customer Service)
Company Name: EFL Global Limited
Vacancy: --
Age: At least 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Shipping, Freight forwarding, Transportation, Port Service, Inventory/Warehouse
Published: 2024-07-07
Application Deadline: 2024-08-06
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Shipping, Freight forwarding, Transportation, Port Service, Inventory/Warehouse
Skills Required: Customer Management,Customer Relations
Additional Requirements:
- Age At least 25 years
Responsibilities & Context:
Communicating with customers through various channels.
Providing rates (monthly, weekly, or spot) to all concerned parties
Booking follow-up, contacting the shipper/buying house for booking (with all proper information)
Providing the required dummy or freight certificate to the shipper.
Responding promptly to customer inquiries.
Ensure customer satisfaction and provide professional customer support.
Ensure follow-up with the vendor for customs status and shipping documents.
Providing clearance to the Air Ops. for planning, mentioning booking no., agent detail, preferred carrier, selling rate, and estimated arrival time through mail only. sometime over the phone for urgent consignments.
Ability to meet deadlines while maintaining a professional attitude.
Always maintain a positive and professional attitude toward customers.
Perform all other duties as assigned.
Job Other Benifits:
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Supply Chain/ Procurement
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.48% |
| University of Dhaka | 5.05% |
| North South University | 3.50% |
| Jagannath University | 2.52% |
| Southeast University | 2.20% |
| Ahsanullah University of Science and Technology (AUST) | 1.95% |
| East West University | 1.87% |
| Daffodil International University (DIU) | 1.87% |
| American International University Bangladesh (AIUB) | 1.79% |
| Jahangirnagar University | 1.63% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 49.76% |
| 31-35 | 32.90% |
| 36-40 | 12.46% |
| 40+ | 4.48% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 7.91% |
| 20K-30K | 41.63% |
| 30K-40K | 25.98% |
| 40K-50K | 14.74% |
| 50K+ | 9.74% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.60% |
| 0.1 - 1 years | 7.41% |
| 1.1 - 3 years | 23.45% |
| 3.1 - 5 years | 19.71% |
| 5+ years | 42.83% |
