Executive
Job Description
Title: Executive
Company Name: Sultan Overseas
Vacancy: --
Age: 25 to 35 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- 1 to 2 years
- Freshers are also encouraged to apply.
Published: 2024-08-10
Application Deadline: 2024-06-07
Education:
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
Bachelor/Honors
Masters
Bachelor’s/ Master’s degree in business administration, marketing, or related field preferred
Requirements:
- 1 to 2 years
- Freshers are also encouraged to apply.
Skills Required: MS OFFCIE
Additional Requirements:
- Age 25 to 35 years
The applicants should have experience in the following business area(s):
Immigration and Education Consultancy Service, Manpower Recruitment, Overseas Companies, Immigration/Visa Processing, Call Center
Computer knowledge (MS Office, Internet Browsing & Searching)
Good oral communication skill
Good listening skill and analytical skill
Empathy and patience when dealing with customers
Customer focus and adaptability to different personality types
Preference will be given to those with experience
Willing to work in overseas branch
Skills & Expertise: MS Office, Bangla& English typing, Adobe Photoshop, emailing,
Responsibilities & Context:
Answering incoming calls from customers and ensuring instant customer satisfaction;
Respond to customer inquiries
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
Troubleshoot/ helping to resolve customer service problems
Provide general information
Maintaining a high standard of call quality as per the requirement of the organization
Answering incoming calls from customers and ensuring instant customer satisfaction;
Respond to customer inquiries
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
Troubleshoot/ helping to resolve customer service problems
Provide general information
Maintaining a high standard of call quality as per the requirement of the organization
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
