Executive / Senior Executive Engineer – Consumer Electronics Division
Job Description
Title: Executive / Senior Executive Engineer – Consumer Electronics Division
Company Name: Excel Telecom (Pvt.) Limited
Vacancy: 15
Age: 22 to 34 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances, Mobile Industry
Published: 2025-10-28
Application Deadline: 2025-11-21
Education:
Diploma/Bachelor’s degree in Electronics or similar field.
2-4 years’ experience in a similar role.
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances, Mobile Industry
Skills Required: Consumer Electronic Items,Electrical and Electronic Engineering
Additional Requirements:
- Age 22 to 34 years
- Only Male
Experience working with Samsung or any other multinational brand will be an advantage.
Strong knowledge of appliance servicing and repair procedures.
Excellent leadership, communication, and team management skills.
Strong problem-solving and decision-making abilities.
Proficiency in using GSPN and MS Office tools.
Strong organizational and time-management skills.
Customer-focused with a passion for delivering high-quality service.
Hardworking and dedicated approach to meeting deadlines and managing high-pressure situations.
Responsibilities & Context:
Ensure all service requests are handled smoothly and in a timely manner.
Oversee the day-to-day operations of the service team.
Assign engineers/technicians appropriate tasks and resources.
Allocate engineers/technicians to service requests based on expertise, availability, and service requirements.
Track and monitor team performance regularly.
Ensure all service requests are completed within defined timelines and quality standards.
Prepare comprehensive service performance reports for management review.
Maintain accurate and up-to-date service data and documentation.
Provide continuous guidance and support to engineers/technicians.
Promote continuous improvement of technical and customer service skills within the team.
Handle escalated service issues and ensure timely resolution while maintaining customer satisfaction.
Ensure all services meet company quality standards and customer expectations.
Conduct periodic quality checks and provide feedback for improvement.
Ensure adherence to safety protocols and company policies during all service operations.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Engineer/Architects
Interested By University
| University | Percentage (%) |
|---|---|
| European University of Bangladesh | 2.67% |
| Daffodil International University (DIU) | 2.29% |
| Uttara University | 2.29% |
| Southeast University | 2.29% |
| American International University Bangladesh (AIUB) | 2.10% |
| Green University of Bangladesh | 1.71% |
| Northern University Bangladesh | 1.71% |
| Manarat International University | 1.71% |
| World University of Bangladesh | 1.71% |
| City University | 1.52% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 75.05% |
| 31-35 | 20.95% |
| 36-40 | 2.29% |
| 40+ | 0.95% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 18.11% |
| 20K-30K | 47.24% |
| 30K-40K | 23.10% |
| 40K-50K | 7.35% |
| 50K+ | 4.20% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 8.38% |
| 0.1 - 1 years | 5.14% |
| 1.1 - 3 years | 33.33% |
| 3.1 - 5 years | 21.90% |
| 5+ years | 31.24% |
