Title: Executive -Post Handover Services Department
Company Name: Assurance Developments Limited
Vacancy: 1
Age: 25 to 28 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Candidates must have experience in related field
Must have strong Communication skill
Have ability to solve the problem
Candidate must be Energetic, confident, proactive, customer friendly attitude & polite behavior
Supervise all complexes under PHSD, overseeing Zonal-In-Charge, Service-In-Charge, Plumbers, Electricians, and Cleaners
Address client inquiries promptly, documenting their concerns accurately
Identify and resolve complex problems efficiently
Maintain effective communication channels with clients
Compile monthly attendance and salary reports for PHSD site employees
Prepare departmental reports, agreements, and cost estimates and generate Monthly Progress Reports (MPR) for complexes
Manage complaint registration and prepare comprehensive complaint reports
Ensure timely collection of service charges from complex residents
Review conveyance bills of Zonal In-Charge and other technician
Coordinate procurement and distribution of materials for complexes (Head Office & Site)
Coordinate with Inventory Management Department for material requisitions and distribution across zones
Ensure diligent management of complex utility payments by service in-charges
Perform any other tasks assigned by Management as required