Executive, IT & Admin (EEE)

Job Description

Title: Executive, IT & Admin (EEE)

Company Name: vivo Bangladesh (Head Office)

Vacancy: 03

Age: 25 to 30 years

Job Location: Dhaka (GULSHAN 1)

Salary: Tk. 25000 (Monthly)

Experience:

• At least 1 year

• Bachelor of Science (BSc) in Electrical & Electronic Engineering

• At least 1 year

• Age 25 to 30 years

Experience

• At least 1 year of relevant experience in IT support and office administration.

• Freshers with exceptional hands-on skills in hardware/network troubleshooting may be considered.

Technical & Professional Skills

• IT Infrastructure: Working knowledge of LAN/WAN, WiFi configuration, and internet connectivity troubleshooting.

• Hardware: Proficient in diagnosing and repairing desktops, laptops, printers, and networking equipment.

• Security Systems: Familiarity with maintaining CCTV (DVR/NVR) and biometric access control devices.

• Productivity Tools: Proficiency in Microsoft Excel (data entry, basic formulas, reporting) and MS Office Suite.

• Communication: Good verbal and written communication skills in both Bengali and English.

Job Summary

We are looking for a dynamic and tech-savvy IT & Administration Executive to manage our office IT infrastructure and provide essential administrative support. The ideal candidate will be a hands-on problem solver capable of handling everything from network troubleshooting to office maintenance coordination.

IT Management & Support (Primary)

• Provide first-level technical support for all IT assets including desktops, laptops, printers, scanners, routers, and mobile devices.

• Administer and maintain office LAN/WiFi networks to ensure stable connectivity.

• Install, configure, and troubleshoot hardware, software, and operating systems.

• Manage user accounts, email configurations, and system permissions.

• Maintain and monitor office security systems including CCTV cameras and biometric devices.

• Liaise with vendors and ISPs for technical maintenance, service issues, and procurement.

• Maintain accurate IT inventory, asset tracking logs, and technical documentation.

• Ensure timely escalation of complex incidents to higher IT teams or management.

Administrative Support (Secondary)

• Assist the Admin team in daily office operations and logistics to ensure a smooth workflow.

• Set up and manage audio-visual equipment (projectors, sound systems, video conferencing tools) for meetings and events.

• Coordinate office equipment maintenance and service contracts.

• Maintain administrative records, files, and reports as required.

• Assist in the procurement process for IT and office supplies, including vendor coordination.

• Provide operational support during company events, training sessions, and employee engagement activities.

Festival Bonus: 2 (Yearly)

Attendance Bonus: As per company policy

Training & Development: Opportunities for skill development

Work Environment: International brand culture in a modern office at Gulshan 1