Executive (IPD/ OPD)

Job Description

Title: Executive (IPD/ OPD)

Company Name: Al-Manar Hospital Limited

Vacancy: 5

Age: At least 25 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Bachelor/Honors
• Bachelor of Business Administration (BBA)
• Masters
• Master of Business Administration (MBA)

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Age At least 25 years

Both males and females are allowed to apply Depth knowledge in hospital & health care services. Billing skills (registration, consultation, investigations, pharmacy etc.) Must be capable in handling patients and managing front desk. Computer literacy in MS Office. Must be capable in handling patients and managing front desk. Good communication and interpersonal skills in Bengali & English. Must be smart, gentle have patience and smiling face. Must be able to work in a team. Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Positive attitude, Dynamic, hardworking & self-motivated with sound physical & mental health. Have to work in the morning shift, evening shift & night shift. Candidate will work as a full-time employee. Cannot work anywhere else as part-time employee.

We are looking for skilled, professional & well-experienced Senior Executive/Executive for the department/section of Front Desk, IPD/OPD Cash Counter, and Patient Care, etc.

• Greet all customers with appropriate manners & courtesy.

• Identify the patient correctly by name, Hospital ID and Age/Date of birth.

• Answering all patient telephone inquiries.

• Listen to the patient queries/complaints and address the issue by yourself.

• Provide information to the patients regarding medical services and tariffs of the Hospital.

• Prepare invoices for registration, consultation, investigations / Pathology Bill (Indoor & Outdoor), pharmacy etc.

• Data entry on all billing charges, refunds and supplies.Inform the patient of the amount due; process the transaction in appropriate manner.

• Collect the dues in cash or by credit card and guide the patients to get the service.Always thank customers after completing formalities.

• Responsible for completing all Medicare billing forms and backup information required.

• Declare all money collected from the patients & deposit the money to the authorized person.

• Keep the point of payment neat and clean.

• Operate and maintain all equipment in correct manner and report any malfunction.

• Meet frequently with medical staff to process their correspondence, type their reports and produce their presentations.

• Communicating with the clinical staff to ensure all appropriate patient information.

• Responsible for typing up discharge instructions for a patient.

• Cash payment against all Approved Bill/ Voucher.

• To deal with sensitive medical information, secretaries must practice strict procedures on safeguarding the confidentiality of data.

• Any other task assigned by the management.

• Detailed job responsibility will be given at the time of joining.

• Provident fund,Medical allowance
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2