Executive - Customer Service / Tele Sales / CRM Agent
Job Description
Title: Executive - Customer Service / Tele Sales / CRM Agent
Company Name: Inheritance Development Ltd.
Vacancy: 4
Age: 18 to 26 years
Job Location: Dhaka (Uttara)
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Multinational Companies, Real Estate, Group of Companies, Developer, Call Center
- Freshers are also encouraged to apply.
Published: 2025-11-23
Application Deadline: 2025-11-30
Education:
- Bachelor/Honors
- Masters
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Multinational Companies, Real Estate, Group of Companies, Developer, Call Center
- Freshers are also encouraged to apply.
Skills Required: Customer Service,Expertise on Customer Relationship Management (CRM) handling.,Telemarketing,Telesales
Additional Requirements:
- Age 18 to 26 years
- Only Female
- Ability to multitask and manage large message volumes
- Must be friendly, patient, persuasive, and goal-focused
- Excellent written and verbal communication in both English and Bengali.
Responsibilities & Context:
- Monitor and respond to messages, comments, and inquiries on social media platforms (Facebook, Instagram, WhatsApp, LinkedIn, etc.
- Convert inbound leads into sales through effective communication and quick response
- Maintain accurate CRM records and ensure proper follow-up with potential customers
- Collaborate with the sales and marketing teams to share insights, feedback, and campaign updates
- Prepare daily and weekly reports on leads, response time, conversion rates, and customer satisfaction
- Maintain brand tone and ensure excellent customer service across all communication channels
- Participate in campaign launches and assist with lead monitoring and engagement
- Work in roster/shift schedules as per campaign or business requirements.
- Meeting and visit with clients as business required.
Job Other Benifits:
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.22% |
| Jahangirnagar University | 2.92% |
| East West University | 2.92% |
| Tongi Government College | 2.92% |
| Shanto Mariam University of Creative Technology | 2.19% |
| Jagannath University | 2.19% |
| Uttara University | 2.19% |
| Shanto-Mariam University of Creative Technology | 2.19% |
| University of Dhaka | 2.19% |
| Daffodil International University (DIU) | 2.19% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 83.21% |
| 31-35 | 12.41% |
| 36-40 | 2.19% |
| 40+ | 0.73% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 33.82% |
| 20K-30K | 54.41% |
| 30K-40K | 10.29% |
| 40K-50K | 0.74% |
| 50K+ | 0.74% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 28.47% |
| 0.1 - 1 years | 15.33% |
| 1.1 - 3 years | 20.44% |
| 3.1 - 5 years | 16.79% |
| 5+ years | 18.98% |
