Executive - Customer Service / Tele Sales / CRM Agent

Job Description

Title: Executive - Customer Service / Tele Sales / CRM Agent

Company Name: Inheritance Development Ltd.

Vacancy: 4

Age: 18 to 26 years

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Multinational Companies, Real Estate, Group of Companies, Developer, Call Center
• Freshers are also encouraged to apply.

• Bachelor/Honors
• Masters

• 1 to 3 years
• The applicants should have experience in the following business area(s): Multinational Companies, Real Estate, Group of Companies, Developer, Call Center
• Freshers are also encouraged to apply.

• Age 18 to 26 years
• Only Female

• Ability to multitask and manage large message volumes
• Must be friendly, patient, persuasive, and goal-focused
• Excellent written and verbal communication in both English and Bengali.

• Monitor and respond to messages, comments, and inquiries on social media platforms (Facebook, Instagram, WhatsApp, LinkedIn, etc.
• Convert inbound leads into sales through effective communication and quick response
• Maintain accurate CRM records and ensure proper follow-up with potential customers
• Collaborate with the sales and marketing teams to share insights, feedback, and campaign updates
• Prepare daily and weekly reports on leads, response time, conversion rates, and customer satisfaction
• Maintain brand tone and ensure excellent customer service across all communication channels
• Participate in campaign launches and assist with lead monitoring and engagement
• Work in roster/shift schedules as per campaign or business requirements.
• Meeting and visit with clients as business required.

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2