Executive (Customer Relationship Management)

Job Description

Title: Executive (Customer Relationship Management)

Company Name: multibrand WORKSHOP ltd.

Vacancy: 3

Age: 25 to 35 years

Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Automobile

Published: 15 Jun 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ 100% Field/Marketing oriented work experienced.
∎ The Candidates have experience in Motor Cycle driving & will have legal License for Customer Relationship Management.
∎ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access).
∎ Good verbal communication skills in Bangla and English.
∎ Management and leadership skills.
∎ Multi-tasking and time-management skills, with the ability to prioritize tasks.
∎ Excellent analytical and problem-solving skills.
∎ Friendly working environment under a group of Company.
∎ Interpersonal and oral communication skills.
∎ Candidate must be Smart, hardworking and career oriented.
∎ Strong organization skills with a problem-solving attitude.
∎ Self-Motivated & Positive attitude.
∎ Customer complain handling capacity.
∎ Organized & Discipline.
∎ 100% Field/Marketing oriented work experienced.
∎ The Candidates have experience in Motor Cycle driving & will have legal License for Customer Relationship Management.
∎ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access).
∎ Good verbal communication skills in Bangla and English.
∎ Management and leadership skills.
∎ Multi-tasking and time-management skills, with the ability to prioritize tasks.
∎ Excellent analytical and problem-solving skills.
∎ Friendly working environment under a group of Company.
∎ Interpersonal and oral communication skills.
∎ Candidate must be Smart, hardworking and career oriented.
∎ Strong organization skills with a problem-solving attitude.
∎ Self-Motivated & Positive attitude.
∎ Customer complain handling capacity.
∎ Organized & Discipline.

Responsibilities & Context:
∎ Electric & Hybrid Car Specialist WORKSHOP is looking for committed performer as innovative Executive.
∎ Customer handling with a positive, helpful attitude.
∎ Provide excellent service and satisfactory information to the customer.
∎ Assist customers and help them with workshop formalities and other works.
∎ Develop and maintain good relationship with customer and support them for better service.
∎ Keep records of customers, instructions recording details of inquiries, complaints, and comments.
∎ Keep tracking outstanding clients.
∎ Plan course of action to recover outstanding payment.
∎ Locate and contact customers.
∎ Update account status and database regularly.
∎ Comply with requirements when legal action is unavoidable
∎ Handle customers' questions or complaints.
∎ Negotiate payoff deadlines and payment plans.
∎ Build trust with customers.
∎ Identify gaps in the system and recommend solutions.
∎ Job Context:
∎ Electric & Hybrid Car Specialist WORKSHOP is looking for committed performer as innovative Executive.
∎ Job Responsibilities:
∎ Customer handling with a positive, helpful attitude.
∎ Provide excellent service and satisfactory information to the customer.
∎ Assist customers and help them with workshop formalities and other works.
∎ Develop and maintain good relationship with customer and support them for better service.
∎ Keep records of customers, instructions recording details of inquiries, complaints, and comments.
∎ Keep tracking outstanding clients.
∎ Plan course of action to recover outstanding payment.
∎ Locate and contact customers.
∎ Update account status and database regularly.
∎ Comply with requirements when legal action is unavoidable
∎ Handle customers' questions or complaints.
∎ Negotiate payoff deadlines and payment plans.
∎ Build trust with customers.
∎ Identify gaps in the system and recommend solutions.

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Tejgaon Industrial Area)

Company Information:
∎ multibrand WORKSHOP ltd.
∎ 417-418/A, Tejgaon I/A, Dhaka-1208.
∎ multibrandworkshop.com
∎ Automotive Workshop for Spare & Service.

Address::
∎ 417-418/A, Tejgaon I/A, Dhaka-1208.
∎ multibrandworkshop.com
∎ Automotive Workshop for Spare & Service.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Jul 2025

Category: Marketing/Sales