Executive - Billing, Activation & Software

Job Description

Title: Executive - Billing, Activation & Software

Company Name: Digi Jadoo Broadband Limited

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Candidate must possess at least a Bachelor's Degree in Business Studies/Commerce/Engineering or any other relevant area

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Preparing of invoices and bills for wholesale and corporate customers by software or other tools
∎ Maintains and/or ensuring maintenance of client records related to invoicing and bills
∎ Ensuring invoices are processed accurately for services at contracted rates and proactively address all discrepancies in a timely manner
∎ Communicating with wholesale customers regarding confirmation of bills
∎ Ensuring inventory and stock update related with set top box, adaptor and other accessories for the operational areas/entities
∎ Preparing Monthly Feed Operator Bill (Set Top Box Bill)
∎ Panel/Sub Panel Create as per details provided by Sales
∎ Customer Upload in software as per format
∎ Manage/execute batch/bulk process in software
∎ Giving support through WhatsApp, Mobile phone to resellers/feed operators for software/billing related issue
∎ Giving support & solution to software related issue to internal users
∎ Provide training regarding the software application and process to cable operators, feed operators, resellers and employees
∎ Drafting and distributing weekly/monthly reports as per department need
∎ Performing other related duties as assigned

Additional Requirements:
∎ Proficiency in Microsoft Office/Excel, data entry is must
∎ Candidate should be proficient in written and verbal communications in English
∎ Very strong customer service orientation
∎ Strong analytical/logical approach to systems support
∎ Ability to present ideas in business-friendly and user-friendly language
∎ Operating within a dynamic team and fast-moving industry environment
∎ Must be willing to work long hours when the need arises
∎ Willing to work on shift, public holiday and weekend
∎ Preferable to have minimum 1-2 years' experience in ISP/IIG/Pay TV/Telecom industry
∎ Customer care /Call center /Tele sales experienced candidates will get preference
∎ Fresh Graduates who can take challenges are also encouraged to apply
∎ Females are encouraged to apply.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Apr 2023

Company Information:
∎ 23 Mar 2023
∎ Digi Jadoo Broadband Limited
∎ Address : Lotus Kamal Tower - One, 11th Floor, 57 Joar Sahara C/A, Nikunja 2, Dhaka 1229, Bangladesh
∎ Web : www.jadoobroadband.com
∎ Business : Digi Jadoo Broadband Limited is the Nationwide ISP company license, issued by the BTRC as Brand Name Jadoo Broadband. Digi Jadoo Broadband Limited a sister concern of Mohammadi Group.

Category: Accounting/Finance


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