Executive, Recovery Services

Job Description

Title: Executive, Recovery Services

Company Name: Advanced Chemical Industries PLC (ACI)

Vacancy: --

Age: 25 to 32 years

Job Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Wholesale, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Electronic Equipment/Home Appliances, Group of Companies, Chemical Industries, Automobile, Paint, Toiletries
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Wholesale, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Electronic Equipment/Home Appliances, Group of Companies, Chemical Industries, Automobile, Paint, Toiletries
• Freshers are also encouraged to apply.

• Age 25 to 32 years

• Proven experience in a coordination or administrative role.

• Strong organizational and multitasking skills.

• Excellent interpersonal and communication skills.

• Strong organizational and multitasking skills.

• Excellent interpersonal and communication skills.

• Strong working knowledge of Excel, MS Word.

• Proactively initiate and handle calls to default customers with a focus on recovery commitment date.

• Generate comprehensive reports detailing recovery progress, customer interactions.

• Maintain accurate and organized records of all communication and transactions related to recovery efforts.

• Collaborate with team members to streamline recovery strategies and share valuable insights.

• Ensure seamless coordination within the team to optimize overall recovery performance.

• Provide instant and efficient back-office support addressing inquiries and resolving issues promptly.

• Foster positive relationships with default customers through professional and empathetic communication.

• Propose and implement improvements to existing recovery processes based on data-driven insights.

• Demonstrate excellent written and verbal communication skills maintaining a high level of professionalism in all interactions.

• To carry out any other assignment given from time to time by Supervisor.

• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2