Title: E-commerce Executive
Company Name: Shelai ( Banani Office)
Vacancy: 1
Age: 25 to 30 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
Strong knowledge of E-Commerce and F-Commerce operations.
Good understanding of Facebook Commerce and online marketplaces.
Proficiency in Microsoft Excel and Google Sheets.
Strong communication and organizational skills.
Ability to work under pressure and meet deadlines.
Basic knowledge of digital marketing, SEO, and Google Analytics will be considered an advantage.
Experience with Shopify, Woo Commerce, or similar platforms will receive preference.
Manage daily operations of the company's e-commerce platforms.
Upload and maintain product listings, images, descriptions, specifications, pricing, and stock information.
Ensure product information remains accurate and up to date.
Process online orders and coordinate with warehouse and logistics teams for timely delivery.
Monitor order status, returns, cancellations, and customer complaints.
Handle customer inquiries through Facebook, WhatsApp, phone, and email.
Coordinate with the Marketing and Creative teams for campaigns, banners, and promotional activities.
Monitor marketplace performance (Daraz, Facebook Shop, Website, etc.) and recommend improvements.
Prepare daily, weekly, and monthly sales and performance reports.
Track inventory availability and coordinate replenishment with relevant departments.
Assist in campaign execution, flash sales, and seasonal promotions.
Monitor competitors' pricing, offers, and online activities.
Perform any other tasks assigned by Management.
As per company policy