Job Description
Title: Customer Support Specialist (Female Only)
Company Name: NEWNESS FASHION LTD
Vacancy: 2
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Job Context:
∎ About Newness Fashion Limited:
∎ Newness Fashion Limited, operating as Shophine, is a well-established Ecommerce company serving customers in Saudi Arabia for the past 5 years. We are expanding our operations to Bahrain, Bangladesh, Saudi Arabia, and the United Arab Emirates. Join us to be a part of our rapid growth and numerous career opportunities.
∎ To apply, please send your updated resume and cover letter to Email: [email protected] with the subject line "Female Customer Care Representative - Order Follow-up. We look forward to hearing from you!
∎ Industry
∎ Computer Software
∎ Employment Type
∎ Full-time
Job Responsibilities:
∎ Responsibilities:
∎ - Follow up on customer orders through chat and calls, ensuring timely delivery
∎ - Communicate with shipping partners and logistics teams via email
∎ - Expertly compose professional emails in English
∎ - Fluent in spoken and written English
∎ - Proficient in spoken Hindi
∎ - Ability to convince and provide excellent customer service
Additional Requirements:
∎ Age 16 to 27 years
Salary:
∎ Tk. 20000 - 35000 (Monthly)
∎ Benefits:
- Competitive salary range: 25,000-35,000 BDT based on education and performance
- 2 Eid bonuses per year
- 6-day workweek (Saturday to Thursday)
- Working hours: 12pm to 9pm
- Office location: Nikunja-2, Dhaka, Bangladesh
Compensation & Other Benefits:
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Aug 2023
Company Information:
∎ 27 Jul 2023
∎ NEWNESS FASHION LTD
∎ Address : House-1/B( 4th floor), Road-14, Nikunja-02, Khilkhet, Dhaka-1229
∎ Web : www.newness.net
Category: Others
: We are currently seeking a talented and dedicated Female Customer Care Representative to join our team at Newness Fashion Limited. As a Customer Care Representative, your primary responsibility will be to ensure efficient order follow-up with our Saudi Arabian customers through chat and calls, ensuring timely delivery of their orders. You will also be responsible for communicating with shipping partners via email. Arabic language proficiency is an advantage for this role.
