Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Get Aid Ltd
Vacancy: 3
Age: 18 to 35 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
- At most 1 years
- The applicants should have experience in the following business area(s): IT Enabled Service
- Freshers are also encouraged to apply.
Published: 2025-08-27
Application Deadline: 2025-09-26
Education:
- HSC
- Bachelor/Honors
Requirements:
- At most 1 years
- The applicants should have experience in the following business area(s): IT Enabled Service
- Freshers are also encouraged to apply.
Skills Required: Basic computer skill,Customer Relationship Management,Customer Support,Strong communication skills.
Additional Requirements:
- Age 18 to 35 years
Responsibilities & Context:
Job Context: YOUR Campus is a student-focused startup offering smart services (App-operated washing machine, snacks & beverage vending machine, smart lockers, e-commerce & bus ticketing & insurance) across 25+ universities in Bangladesh. We are looking for proactive Customer Support Executives to ensure smooth service and user satisfaction.
Job Responsibilities:
- Respond to calls, WhatsApp messages & in-App feedback from users.
- Provide accurate info & resolve service-related issues.
- Coordinate with operations team for quick problem-solving.
- Keep records of customer interactions & prepare reports.
- Share user feedback with operations teams.
Job Other Benifits:
- Mobile bill
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.14% |
| Southeast University | 1.74% |
| Bangladesh Open University | 1.52% |
| Northern University Bangladesh | 1.52% |
| University of Dhaka | 1.44% |
| Dhaka College | 0.98% |
| Tejgaon college | 0.98% |
| Sonargaon University | 0.98% |
| Daffodil International University (DIU) | 0.91% |
| Dhaka International University | 0.91% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 81.44% |
| 31-35 | 10.38% |
| 36-40 | 2.20% |
| 40+ | 0.68% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 73.03% |
| 20K-30K | 25.24% |
| 30K-40K | 1.34% |
| 40K-50K | 0.16% |
| 50K+ | 0.24% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 39.39% |
| 0.1 - 1 years | 15.30% |
| 1.1 - 3 years | 22.58% |
| 3.1 - 5 years | 11.21% |
| 5+ years | 11.52% |
