Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Get Aid Ltd

Vacancy: 3

Age: 18 to 35 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

  • At most 1 years
  • The applicants should have experience in the following business area(s): IT Enabled Service
  • Freshers are also encouraged to apply.


Published: 2025-08-27

Application Deadline: 2025-09-26

Education:
    • HSC
    • Bachelor/Honors


Requirements:
  • At most 1 years
  • The applicants should have experience in the following business area(s): IT Enabled Service
  • Freshers are also encouraged to apply.


Skills Required: Basic computer skill,Customer Relationship Management,Customer Support,Strong communication skills.

Additional Requirements:
  • Age 18 to 35 years


Responsibilities & Context:

Job Context: YOUR Campus is a student-focused startup offering smart services (App-operated washing machine, snacks & beverage vending machine, smart lockers, e-commerce & bus ticketing & insurance) across 25+ universities in Bangladesh. We are looking for proactive Customer Support Executives to ensure smooth service and user satisfaction.

Job Responsibilities:

  • Respond to calls, WhatsApp messages & in-App feedback from users.
  • Provide accurate info & resolve service-related issues.
  • Coordinate with operations team for quick problem-solving.
  • Keep records of customer interactions & prepare reports.
  • Share user feedback with operations teams.


Job Other Benifits:
  • Mobile bill
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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