Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Get Aid Ltd

Vacancy: 5

Age: 18 to 35 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

  • At most 1 year
  • Freshers are also encouraged to apply.


Published: 2025-11-16

Application Deadline: 2025-12-15

Education:
    • HSC


Requirements:
  • At most 1 year
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 18 to 35 years
  • সুন্দর বাচনভঙ্গিসহ বাংলা ও ইংরেজিতে কথা বলার দক্ষতা।

  • কম্পিউটার পরিচালনার বেসিক জ্ঞান।

  • সমস্যা সমাধানের মতো মানসিকতা।

  • টাইম মেইনটেইন করার মানসিকতা।



Responsibilities & Context:

Job Context: Get-Aid Ltd., an IoT-enabled smart service provider, is looking for proactive Customer Support Executives to ensure smooth service and user satisfaction.

Job Responsibilities:

  • Respond to calls, WhatsApp messages & in-App feedback from users.

  • Provide accurate info & resolve service-related issues.

  • Coordinate with the operations team for quick problem-solving.

  • Keep records of customer interactions & prepare reports.

  • Share user feedback with operations teams.

Duty Type: Roster-based schedule

Holiday:

  • 1 day per week, based on mutual understanding with team members.

  • No government holiday applicable.



Job Other Benifits:
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 6.71%
Dhaka International University 0.89%
Govt. Eden Mohila College 0.89%
Green University of BAngladesh 0.89%
Bangladesh University of Business and Technology 0.89%
East West University 0.89%
Stamford University Bangladesh 0.67%
Bangladesh Open University 0.67%
Dhaka commerce college 0.67%
Mymensingh Polytechnic Institute 0.67%

Interested By Age Range

Age Range Percentage (%)
20-30 85.01%
31-35 9.40%
36-40 0.22%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 73.83%
20K-30K 24.38%
30K-40K 1.12%
40K-50K 0.67%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 39.37%
0.1 - 1 years 14.32%
1.1 - 3 years 25.28%
3.1 - 5 years 11.19%
5+ years 9.84%

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