Customer Support Associate

Job Description

Title: Customer Support Associate

Company Name: ANGEL

Vacancy: --

Age: At most 32 years

Job Location: Barishal, Bogura, Chattogram, Cumilla, Dhaka, Faridpur, Gazipur, Khulna, Mymensingh, Narayanganj, Noakhali, Rajshahi, Rangpur, Sylhet, Tangail

Salary: Negotiable

Experience:

Published: 2026-06-16

Application Deadline: 2026-07-16

Education:

• Masters

• Master’s Degree from a recognized university or Kamil Degree from an Alia Madrasa, with First Class/Division or equivalent CGPA in any two public examinations.

• Age At most 32 years

• Good communication and writing Skills both in English and Bengali

• Strong interpersonal skills.

• Willing to work under pressure and must be able to multi-task and be flexible.

• Must be disciplined and dependable.

• Proficiency in Microsoft office (MS Word, Excel, power-point and photo shop.

• Willing to work in anywhere in Bangladesh.

• Willing to motor drive will be getting added advantage.

Experience:

• Preference will be given to candidates having experience in the same field as contractual or outsourced employees in Banks or NBFIs (not mandatory).

Age Limit:

• Maximum age at the time of joining: 32 years

• (Age limit may be relaxed for candidates with relevant experience.)

Job Area: Dhaka, Bogura, Narayangonj, Chattogram, Comilla, Khulna, Shylet, Noakhali, Gazipur, Barishal, Rajshahi,Faridpur, Mymenshing, Tangail, Rangpur District.

Job Responsibilities:

• Assist customers with banking products and services.

• Respond to customer inquiries through phone, email, and in-person interactions.

• Handle customer complaints and provide timely resolutions.

• Process account-related requests and service applications.

• Educate customers about digital banking channels and new banking products.

• Maintain high standards of customer satisfaction and service quality.

• Ensure compliance with customer service policies and banking regulations.