Customer Services Executive

Job Description

Title: Customer Services Executive

Company Name: M/S Rumana Consumer Product

Vacancy: 1

Age: Na

Job Location: Cumilla

Salary: Negotiable

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Retail Store
  • Freshers are also encouraged to apply.


Published: 2025-10-22

Application Deadline: 2025-11-20

Education:
    • Higher Secondary
    • Bachelor/Honors


Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): Retail Store
  • Freshers are also encouraged to apply.


Skills Required: Call Center Operation,Good behaviour,Good communication skills in both English and Bangla,Telecommunication

Additional Requirements:
  • Only Female


Responsibilities & Context:
  • Address customer queries related to products, orders, delivery schedules, pricing, and payments.

  • Responding to Customer queries via phone, email. Moreover providing accurate information about products or services.

  • Prepare and process sales orders.

  • Coordinate with sales team, warehouse, and logistics to ensure timely delivery.

  • Maintain customer records, sales contracts, and order files.

  • Update daily/weekly/monthly sales and customer service reports.

  • Maintain records of sales returns.



Job Other Benifits:

    As per company policy



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 12.23%
Comilla Victoria Govt. College 2.66%
University of Dhaka 2.13%
Islamic University 1.60%
Cumilla Victoria Govt College 1.60%
Cumilla Govt. College 1.60%
University of Chittagong 1.60%
Cumilla Victoria Govt. College 1.60%
Port city international University 1.60%
Chandpur government College 1.06%

Interested By Age Range

Age Range Percentage (%)
20-30 67.02%
31-35 20.74%
36-40 4.26%
40+ 3.19%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 56.15%
20K-30K 36.36%
30K-40K 4.28%
40K-50K 3.21%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 29.26%
0.1 - 1 years 12.23%
1.1 - 3 years 23.94%
3.1 - 5 years 12.77%
5+ years 21.81%

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