Customer Service & Visa Officer
Job Description
Title: Customer Service & Visa Officer
Company Name: Dream Life Travels
Vacancy: 3
Age: Na
Job Location: Dhaka (Uttara Sector 7)
Salary: Negotiable
Experience: --
Published: 2026-06-08
Application Deadline: 2026-06-18
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
✈️ Job Responsibilities :
✅ Provide professional and friendly customer support through phone calls, WhatsApp, email, and social media platforms.
✅ Guide clients regarding visa requirements, application procedures, and necessary documentation.
✅ Assist clients in completing visa application forms accurately and efficiently.
✅ Review, verify, and organize all required documents before visa submission.
✅ Process and monitor visa applications, ensuring timely follow-up and status updates.
✅ Communicate and coordinate with embassies, visa application centers, and relevant authorities when required.
✅ Keep clients informed throughout the visa processing journey and address their concerns promptly.
✅ Maintain accurate client records, application data, and internal documentation.
✅ Handle customer complaints professionally and ensure a high level of customer satisfaction.
✅ Prepare daily, weekly, and monthly reports on visa processing and customer service activities.
✅ Ensure compliance with company policies, visa regulations, and service standards.
✅ Support other travel-related services and administrative tasks as assigned by management.
🌍 Be a part of our mission to deliver exceptional travel and visa solutions with professionalism and care. ✈️
Job Other Benifits:
- Mobile bill,Performance bonus
- Salary Review: Half Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
