Customer Service Officer (Night Shift)

Job Description

Title: Customer Service Officer (Night Shift)

Company Name: ESS Global Tech

Vacancy: 10

Age: 18 to 30 years

Job Location: Dhaka (Uttara)

Salary: Tk. 18000 - 30000 (Monthly)

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
• Freshers are also encouraged to apply.

• O Level
• A Level
• HSC
• Bachelor/Honors
• Bachelor/Honors

• At most 1 year
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
• Freshers are also encouraged to apply.

• Age 18 to 30 years
• Only Male

• Manage large number of outbound calls to USA/ Canada customers in a timely manner.

• sell services, products over the phone as per the instruction provided.

• Receiving customers` enquirers, selling services/ products over telephone as per the instruction provided.

• During each call, follow the "sales scripts" to address different topics.

• Find out what the customer needs, clarify the issue, and provide solutions or alternatives.

• Night Shift: (8.00 pm to 5.00 am) including Break.

• Weekly 2 holidays,Over time allowance,Performance bonus
• Salary Review: Yearly

• FIXED SALARY+ON-TIME PAYMENT.

• Sales Bonus: 5000-25000 BDT [Based on performance]

• Weekly 2 holidays

• Salary Review: Yearly

• Over time allowance

• Attendance bonus 2000 BDT will be provided

• Free Snack Food Facilities

• Telemarketing training will be provided without fees.

• Guaranteed on time payment will be provided.

• Festival Bonus: 1 (Yearly)

• Others benefit as per company policy