CUSTOMER SERVICE & DOCUMENTATION EXECUTIVE
Job Description
Title: CUSTOMER SERVICE & DOCUMENTATION EXECUTIVE
Company Name: A&A OCEAN & AIR SERVICES
Vacancy: 2
Age: Na
Job Location: Dhaka
Salary: Tk. 15000 (Monthly)
Experience:
Published: 2026-04-22
Application Deadline: 2026-04-30
Education:
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Only Female
Responsibilities & Context:
Well reputed International Freight Forwarding Company is looking for qualified, energetic and experienced professionals for the following positions.
Prepare and process ocean freight documentation (e.g., Bill of lading, invoices, and packing lists).
Coordinate with internal teams, shipping lines, and clients for shipment-related documentation.
Ensure compliance with international shipping regulations and company SOPs.
Maintain accurate records and documentation in the system.
Handle amendments, corrections, and follow-ups related to documentation.
Assist in tracking shipments and updating clients when required.
Support day-to-day operational tasks within the department.
Building a strong relationship with the customer.
Person should have strong knowledge about Customer Service Documentation (Sea Freight Export).
Must be capable to solve any emergency issue with the customer service & Documentation (Sea Freight Export).
Capable to cooperate extensively with customers to clarify their needs with satisfaction.
Capable to work in a team and motivate to team members.
Any other responsibilities as and when assigned by the management will be treated as a duty.
Time to time report to the Management and related personnel
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
