Job Description
Title: Customer Service Advisor
Company Name: Voice Tech Solutions
Vacancy: 20
Age: at least 18 years
Location: Dhaka, Dhaka (Mohakhali)
Minimum Salary: Tk. 13000 (Monthly)
Published: 27 May 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 18 years
∎ Strong communication skills in both English and Bangla
∎ Ability to work under pressure, demonstrate ambition, and thrive in a team environment.
∎ Fluency in English is a strong advantage.
∎ A positive attitude, excellent interpersonal skills, and a passion for customer care.
∎ Strong communication skills in both English and Bangla
∎ Ability to work under pressure, demonstrate ambition, and thrive in a team environment.
∎ Fluency in English is a strong advantage.
∎ A positive attitude, excellent interpersonal skills, and a passion for customer care.
Responsibilities & Context:
∎ Responding promptly and professionally to customer inquiries.
∎ Managing customer communications through various channels.
∎ Resolving customer complaints efficiently and providing suitable solutions.
∎ Explaining Pureit products and services in detail to customers.
∎ Processing orders, forms, and customer requests.
∎ Maintaining records of customer interactions, complaints, and resolutions.
∎ Collaborating with colleagues to enhance customer satisfaction.
∎ Providing feedback on customer service processes for continuous improvement.
∎ Leading and guiding a team of junior service representatives when necessary.
∎ Ensuring customers have a seamless and satisfying experience with Pureit.
∎ Exciting Opportunity with Pureit Bangladesh!
∎ Join us as a Customer Service Advisor for Pureit Bangladesh Careline and become a part of a dynamic, customer-focused team.
∎ Key Responsibilities:
∎ Responding promptly and professionally to customer inquiries.
∎ Managing customer communications through various channels.
∎ Resolving customer complaints efficiently and providing suitable solutions.
∎ Explaining Pureit products and services in detail to customers.
∎ Processing orders, forms, and customer requests.
∎ Maintaining records of customer interactions, complaints, and resolutions.
∎ Collaborating with colleagues to enhance customer satisfaction.
∎ Providing feedback on customer service processes for continuous improvement.
∎ Leading and guiding a team of junior service representatives when necessary.
∎ Ensuring customers have a seamless and satisfying experience with Pureit.
Compensation & Other Benefits:
∎ Starting Salary: 13,000 BDT
∎ Potential increase to 15,000 BDT after 6-9 months of probation (based on performance).
∎ Higher initial salary may be considered for exceptionally skilled candidates.
∎ Additional incentives can lead to a monthly income of over 20,000 BDT for consistent performers.
∎ Festival Bonuses: 2 annually
∎ Lucrative rewards for achieving periodic targets
∎ Yearly Salary Review
∎ Career Growth: Career progression is a must for those who excel in their roles. We are committed to nurturing talent and providing opportunities for professional development.
∎ Inclusive opportunities for people with special dialect abilities (Local dialect speakers of Chittagong, Khulna, and Sylhet are encouraged to apply).
∎ Starting Salary: 13,000 BDT
∎ Potential increase to 15,000 BDT after 6-9 months of probation (based on performance).
∎ Higher initial salary may be considered for exceptionally skilled candidates.
∎ Additional incentives can lead to a monthly income of over 20,000 BDT for consistent performers.
∎ Festival Bonuses: 2 annually
∎ Lucrative rewards for achieving periodic targets
∎ Yearly Salary Review
∎ Career Growth: Career progression is a must for those who excel in their roles. We are committed to nurturing talent and providing opportunities for professional development.
∎ Inclusive opportunities for people with special dialect abilities (Local dialect speakers of Chittagong, Khulna, and Sylhet are encouraged to apply).
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka, Dhaka (Mohakhali)
Apply Procedure:
Walk in Interview:
∎ 📅 Days: Sunday to Thursday🕒 Time: 11:30 AM to 4:00 PM📍 Location: 89 Mohakhali C/A, Level 6, Dhaka 1212. (Adjacent Building to DHS Motors Service Center)Are you looking for a rewarding full-time or part-time career in customer service? Voice Tech Solutions is hiring Customer Advisors to work with Pureit Bangladesh Limited, handling inbound and outbound calls from a dedicated workstation.💼 Job Perks: Attractive basic salary with High incentives for punctuality, dedication, and hard work Opportunity to grow within a professional environment✅ What We’re Looking For: Minimum 6 months of call center experience Well-spoken in Bangla, with ability to communicate in basic English Presentable and professional appearance Positive attitude and willingness to work hard.📌 What to Bring: A hard copy of your updated resume/CV Dress in presentable, professional attirePlease Note: Interviews are held Sunday through Thursday only We are closed on weekends, government, and statutory holidays
Company Information:
∎ Voice Tech Solutions
∎ 99 Ambon Complex Ltd, 8th floor Mohakhali, C/A, Dhaka-1212
Address::
∎ 99 Ambon Complex Ltd, 8th floor Mohakhali, C/A, Dhaka-1212
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Jun 2025
Category: Others
