Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Travels Care Service

Vacancy: Not specific

Job Location: Dhaka (Khilkhet)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Honors running students also can apply.

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Assist the Visa and Package Tour Processing Sector as needed.
∎ Dealing effectively and graciously with customer concerns and requests, and creating or giving voice as fast as possible.
∎ Addressing situations that may lead to an increase in bookings or reservations.
∎ Informing clients of additional services or special packages, such as Umrah packages, tour packages, or improved seats/accommodations, will increase sales.
∎ Organize and manage daily official tasks. *Maintaining ticketing and visa-related accounts, as well as creating invoices.
∎ Emails and other forms of contact are used to manage business clients.
∎ Must keep up to speed with airline/travel announcements and circulars and inform the reservation team, sales team, and others.
∎ Must be familiar with airline terms and conditions, while also ADM/ACM policies.
∎ Have experience arranging group ticketing and, if required, performing as a tour guide.
∎ Must be able to meet sales goals on a monthly basis.
∎ The trainee will be self-motivated and work effectively under stress. Knowledgeable, ambitious, and industrious are all required talents.
∎ Should accede to corporate policy regarding office hours, rules, and other restrictions.
∎ Any responsibilities delegated by management

Additional Requirements:
∎ Age 21 to 32 years
∎ Only males are allowed to apply
∎ Air Ticketing and Visa processing, Capable to communicate in English, COMPUTER OFFICE MANAGEMENT, Tour Package, Tourist visa processing

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Festival Bonus: 2
∎ Tea, Coffee & light snacks will be provided.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Jan 2022

Company Information:
∎ 28 Dec 2021
∎ Travels Care Service
∎ Address : House # 36, Road # 10, Nikunja -02, Khilkhet , Dhaka-1229

Category: Hospitality/ Travel/ Tourism

: Call here for details 01970428400

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