Customer Relationship Executive / Sales Co-Ordinator (Female)
Job Description
Title: Customer Relationship Executive / Sales Co-Ordinator (Female)
Company Name: DHS Motors Ltd.
Vacancy: 4
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Automobile
Published: 2025-07-20
Application Deadline: 2025-08-19
Education:
- Bachelor/Honors
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Automobile
Skills Required: Appointment Setting,Client Handle,Customer Relation,ERP Software,Monitoring and Reporting,Receptionist/ Front Desk,Recordkeeping,Sales & Marketing
Additional Requirements:
- Only Female
Fresher candidate are encouraging to apply.
Candidate with 01-year Customer Relationship Executive/ Sales Co-Ordinator /Front Desk Management will have added advantage.
Only females are allowed to apply
Strong interpersonal & communication Skill.
Multitasking ability under pressure.
Sufficient knowledge on computer operation & ERP.
Responsibilities & Context:
Context: We are looking for a dynamic Customer Relationship Executive / Sales Co-Ordinator (Female)
Job Responsibilities:
Provide excellent customer service and give precise information to the ensure highest satisfaction.
Identify client needs, clarify information and provide solutions.
Refer unresolved customer grievances to designated persons for further investigation.
Ensure service delivery through follow-up process & updating documentation.
Report time to time to the line manager/ management.
Keep records of all conversations in our call center database in a comprehensible way.
Confirm appointment booking through multiple channels.
Handle each & every customer/client with care and sincerity.
Handle critical customers with effective communication skill.
Customer Service/ Appointment settings over the phone on a daily basis as per instruction.
Follow communication "SOP" when handling different topics.
Receive customer complaints and forward the complaint to the concerned department.
Preserve the necessary information of the customer and report accordingly.
Any other job as and when assigned by the management.
Job Other Benifits:
As per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
