Customer Liasion Officer- Query Management

Job Description

Title: Customer Liasion Officer- Query Management

Company Name: ISHO Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Effective Communication

Job Responsibilities:
∎ Manage and reply to the customer queries regarding product coming at the ISHO social media pages (i.e: Facebook & Instagram), ISHO Website and, ISHO Hotline as per Query Management Guideline
∎ Manage and reply to the customer queries regarding product delivery issues coming at the ISHO social media pages (i.e: Facebook & Instagram), ISHO Website & ISHO Hotline
∎ Assist & Guide the customers both online & over phone via providing accurate information

Additional Requirements:
∎ Experience is managing "Social Media page Query " is desired
∎ Experience at Customer Care Hotline is desired

Salary: Negotiable

Application Deadline: 25 Aug 2020

Company Information:
∎ 26 Jul 2020
∎ ISHO Limited
∎ Address : House# 27 (Leve-3), Road- 12 , Block# H, Banani, Dhaka-1213, Bangladesh

Category: Marketing/Sales