Customer Care Officer

Job Description

Title: Customer Care Officer

Company Name: Kazi Bazar BD

Vacancy: --

Age: 20 to 32 years

Job Location: Dhaka (Mirpur Section 11)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

  • At least 1 years
  • The applicants should have experience in the following business area(s): E-commerce
  • Freshers are also encouraged to apply.


Published: 2025-04-16

Application Deadline: 2025-04-26

Education:
    • Bachelor/Honors
  • Bachelor in any discipline.


Requirements:
  • At least 1 years
  • The applicants should have experience in the following business area(s): E-commerce
  • Freshers are also encouraged to apply.


Skills Required: Call Center,Client Support

Additional Requirements:
  • Age 20 to 32 years

Address: House No-4, Road-2, Block-A, Mirpur-11, Dhaka-1216



Responsibilities & Context:
  • Handle inbound and outbound customer calls or queries

  • Resolve customer queries and complaints in a timely and professional manner

  • Provide product/service information and assistance

  • Maintain customer records and update details as needed

  • Collaborate with different departments to address customer concerns

  • Ensure customer satisfaction and strive to improve service deliver.

  • Provide product recommendations and handle queries about our products.

  • Operate the company's Facebook page and CRM App.

  • Communicate with Customer

  • Convince Customer for up-sale



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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