Customer Care Officer
Job Description
Title: Customer Care Officer
Company Name: Kazi Bazar BD
Vacancy: --
Age: 20 to 32 years
Job Location: Dhaka (Mirpur Section 11)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Published: 2025-04-16
Application Deadline: 2025-04-26
Education:
- Bachelor/Honors
- Bachelor in any discipline.
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Skills Required: Call Center,Client Support
Additional Requirements:
- Age 20 to 32 years
Address: House No-4, Road-2, Block-A, Mirpur-11, Dhaka-1216
Responsibilities & Context:
Handle inbound and outbound customer calls or queries
Resolve customer queries and complaints in a timely and professional manner
Provide product/service information and assistance
Maintain customer records and update details as needed
Collaborate with different departments to address customer concerns
Ensure customer satisfaction and strive to improve service deliver.
Provide product recommendations and handle queries about our products.
Operate the company's Facebook page and CRM App.
Communicate with Customer
Convince Customer for up-sale
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.80% |
| Daffodil International University (DIU) | 5.88% |
| European University of Bangladesh | 1.96% |
| Bangladesh Open University | 1.96% |
| Jahangirnagar University | 1.96% |
| Govt. Titumir College | 1.96% |
| Mymensingh Polytechnic Institute | 1.96% |
| Dhaka College | 1.96% |
| Stamford University Bangladesh | 1.96% |
| Bangladesh University of Business and Technology | 1.96% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 85.29% |
| 31-35 | 10.78% |
| 36-40 | 1.96% |
| 40+ | 0.98% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 95.10% |
| 20K-30K | 3.92% |
| 30K-40K | 0.98% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 27.45% |
| 0.1 - 1 years | 21.57% |
| 1.1 - 3 years | 23.53% |
| 3.1 - 5 years | 13.73% |
| 5+ years | 13.73% |
