Customer Care Executive & Sales
Job Description
Title: Customer Care Executive & Sales
Company Name: Soft IT Care
Vacancy: 4
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Consumer Sales, Customer Relation, Customer Service
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Sales & Marketing
Job Context:
∎ We are looking for a dynamic and self-driven Customer Care Executive & Sales who is able to communicate clients over the phone and face-to-face meeting in office.
∎ Provide excellent customer service to enhance customers experience.
∎ Make outbound calls to customers, collecting different types of informations and store accordingly in the company database.
Job Responsibilities:
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Communication experience.
∎ Identify customer needs, clarify information and provide solutions.
∎ Attending office meetings for grooming.
∎ Client communication (regular updates, building relationships)
∎ Regular reporting to management
∎ Customer feedback analysis and report analysis.
∎ Listening to the customers needs to generate repeat sales.
∎ Identify customers' needs, clarify information, research every issue, and provide solutions or alternatives.
∎ Sense of responsibility and achieving the target.
∎ Analytic skills and the working ability for team development.
Additional Requirements:
∎ Age 23 to 35 years
∎ Both males and females are allowed to apply
Salary: Tk. 18000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Credit card, Performance bonus, Profit share
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2022
Company Information:
∎ 9 Dec 2022
∎ Soft IT Care
∎ Address : Level-5, House: 32/34, Road: 07, Block: C, Niketan, Gulshan – 1, Dhaka – 1212
∎ Web : https://softitcare.com/
∎ Business : Soft IT Care is a Web design and development service providing company in Bangladesh. It has versatile functions. We specialise in Web Design & Development, eCommerce Website, Software Development & Mobile Application Development.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 31st Dec 2022
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