Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Diamond World Ltd.

Vacancy: 5

Age: 23 to 32 years

Job Location: Dhaka

Salary: Tk. 20000 (Monthly)

Experience:

• At least 2 years

• Bachelor/Honors

• At least 2 years

• Age 23 to 32 years
• Only Female

• English fluency is must.
• Candidates will have to be presentable.
• Have a Decent typing speed.
• Skilled in MS Office applications, standard computer efficiency and email communication.
• Ability to work under pressure and for long hours.

• Make outbound calls to customers, collecting different types of informations and store accordingly in the company database.

• Inform customers about our products, services, offers and different campaigns. Use unique selling points to highlight our product features over the call.

• Assist customers with product price and quality related issues.

• Take part in database related information entry whenever needed.

• Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.

• Meeting call targets every day and prepare report accordingly.

• Assist in present and promote products using solid selling techniques to existing and prospective customers.

• Work from the branches and assist customers to try our products if needed.

• Any other duties assigned by the management if and when required basis.

Life & Health Insurance

Medical Allowance

Yearly Salary Review

Two Festival Bonuses on Gross Salary

Provident Fund

Leave Encashment

Snacks Bill

Pleasure Trip