Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Diamond World Ltd.
Vacancy: 5
Age: 23 to 32 years
Job Location: Dhaka
Salary: Tk. 20000 (Monthly)
Experience:
- At least 2 years
Published: 2024-12-08
Application Deadline: 2025-01-07
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
Skills Required: Call Center,Customer Care,Customer Support through Phone
Additional Requirements:
- Age 23 to 32 years
- Only Female
- English fluency is must.
- Candidates will have to be presentable.
- Have a Decent typing speed.
- Skilled in MS Office applications, standard computer efficiency and email communication.
- Ability to work under pressure and for long hours.
Responsibilities & Context:
Make outbound calls to customers, collecting different types of informations and store accordingly in the company database.
Inform customers about our products, services, offers and different campaigns. Use unique selling points to highlight our product features over the call.
Assist customers with product price and quality related issues.
Take part in database related information entry whenever needed.
Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.
Meeting call targets every day and prepare report accordingly.
Assist in present and promote products using solid selling techniques to existing and prospective customers.
Work from the branches and assist customers to try our products if needed.
Any other duties assigned by the management if and when required basis.
Job Other Benifits:
Life & Health Insurance
Medical Allowance
Yearly Salary Review
Two Festival Bonuses on Gross Salary
Provident Fund
Leave Encashment
Snacks Bill
Pleasure Trip
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.98% |
| Eden Mohila College | 3.19% |
| University of Dhaka | 3.00% |
| Jagannath University | 1.97% |
| Daffodil International University (DIU) | 1.78% |
| Dhaka International University | 1.60% |
| Govt. Eden Mohila College | 1.50% |
| Tejgaon College | 1.31% |
| East West University | 1.31% |
| University of Asia Pacific | 1.03% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 73.99% |
| 31-35 | 19.81% |
| 36-40 | 4.13% |
| 40+ | 1.03% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 78.21% |
| 20K-30K | 18.87% |
| 30K-40K | 1.98% |
| 40K-50K | 0.47% |
| 50K+ | 0.47% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 27.04% |
| 0.1 - 1 years | 13.43% |
| 1.1 - 3 years | 26.10% |
| 3.1 - 5 years | 16.81% |
| 5+ years | 16.62% |
