Customer care executive

Job Description

Title: Customer care executive

Company Name: Brightmoon Bangladesh

Vacancy: 2

Age: 18 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Consulting Firms, Immigration and Education Consultancy Service

• 1 to 3 years
• The applicants should have experience in the following business area(s): Consulting Firms, Immigration and Education Consultancy Service

• Age 18 to 30 years
• Only Female

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

- Greet and assist visitors, students, and parents in a welcoming and professional manner.

- Handle phone calls, emails, and inquiries; route them to the appropriate departments.

- Maintain visitor logs, schedules, and front-desk records accurately.

- Support student and parent queries regarding classes and institutional information.

- Coordinate with Academic, HR, and Admissions teams for smooth communication.

- Manage couriers, documents, and internal correspondence.

- Maintain reception area cleanliness and presentation standards.

- Provide administrative support for meetings and general front-office tasks.

𝐉𝐨𝐛 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

- Bachelor’s from any reputed University

- 1–2 years of experience in customer care department.

- Excellent communication skills in English; polished personality.

- Proficient in MS Office and scheduling/email systems.

- Organised, punctual, polite, and able to multitask effectively.