CRM - Customer Relations Manager (Car Detailing Division)

Job Description

Title: CRM - Customer Relations Manager (Car Detailing Division)

Company Name: Boosted

Vacancy: 01

Age: 20 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Automobile, Motor Workshop

• HSC in Business Studies
• Diploma in Business Studies in Business Administration
• Bachelor of Business Administration (BBA) in Business Administration

• 2 to 3 years
• The applicants should have experience in the following business area(s): Automobile, Motor Workshop

• Age 20 to 35 years
• Only Male

·         Prior experience in sales, customer service, or auto service supervision preferred.

·         Good communication and presentation skills.

·         Must be smart, confident, and able to handle customers professionally.

·         Basic knowledge of car detailing or accessories will be an advantage.

We specialize in Ceramic Coating, PPF (Paint Protection Film), Car Wash & Wax, Tinting, and Premium Auto Detailing Services.

• Greet and assist customers at the detailing floor, providing information on all services (Ceramic, Tint, Wash, Wax, PPF).
• Inspect customer vehicles upon arrival and note required services.
• Coordinate and assign tasks to the detailing and service teams.
• Ensure smooth daily operations on the floor and maintain high service standards.
• Prepare service quotations and help customers choose the right package.
• Supervise ongoing work to ensure quality, efficiency, and customer satisfaction.
• Manage delivery timing and final inspection before handover.
• Maintain service records, invoices, and daily reports.
• Handle customer complaints professionally and promptly.
• Support management in sales growth and brand promotion.

· Attractive salary with commission on sales.

· Friendly work environment and career growth opportunity.

· Training on ceramic coating, PPF, and detailing products.