Corporate Customer Service - Intern

Job Description

Title: Corporate Customer Service - Intern

Company Name: DNS Group

Vacancy: 02

Age: At most 25 years

Job Location: Dhaka (Banani)

Salary: Tk. 7500 - 7500 (Monthly)

Experience:

Published: 2024-07-13

Application Deadline: 2024-07-28

Education:

• Higher Secondary
• Bachelor/Honors

• Age At most 25 years

Instasure is an insurtech startup working with all the major insurance companies of Bangladesh. With the purpose of breaking the 0.4% insurance penetration barrier in Bangladesh, we built the first-ever 'insurance-as-a-service' platform in Bangladesh capable of meeting the rapidly evolving needs of today's Gen Z. Better cover for less cost and fast claim processing using technology. Instasure distributes insurance products through the 'ecosystem partners', and this ecosystem is vast. From ecommerce portals selling a multitude of products to travel sites selling air tickets and tour plans, and MFIs selling small-ticket loans, everyone is a part of the ecosystem for Instasure. We thus enables large insurance companies to reach out to ecosystem partners at zero marginal cost using its proprietary embedded insurance API suite. It allows the insurance companies to help assess the risk better, streamline partner and customer interaction, enhance claim settlement as well as make transactions smooth.

Job Responsibilities:

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Proper understanding about our products and services during training so that you can answer questions.

• Assisting in Processing orders, forms, applications, and requests.

• Helping to Keep records of customer interactions, transactions, comments and complaints.

• Providing feedback on the efficiency of the customer service process.

• Lunch Facilities: Full Subsidize

After Internship completion, qualified candidate will get full time employment opportunity starting with 20K monthly salary.